Smart Talent
1414 Market Street Suite 100,
Kirkland, 98033, WA,
United States
Kirkland, 98033, WA,
United States
1 425-827-5111
Professional Services
Smart Talent Technographics
Smart Talent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smart Talent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Smart Talent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smart Talent has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Rocket.chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smart Talent is running and its propensity to invest more and deepen its relationship with Intuit , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smart Talent revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smart Talent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smart Talent Tech Stack and Enterprise Applications
Smart Talent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, Smart Talent implemented Intuit Quickbooks Enterprise as its ERP Financial system. The implementation centralized core accounting for the 100 employee professional services firm, consolidating general ledger, accounts receivable, accounts payable, job costing, billing, and financial reporting across the organization.
Intuit Quickbooks Enterprise was deployed as a centralized multi-user installation and configured with role based access control, a services-aligned chart of accounts, and month-end close controls. Configuration work emphasized invoicing and project billing workflows, job costing to capture time and expenses against client engagements, and standardized financial report templates. Operational coverage included the finance team and delivery leads responsible for project billing and revenue workflows, and governance changes established approval gates for invoices and vendor payments along with user provisioning and documented accounting procedures tied to the ERP Financial application.
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Smart Talent AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Smart Talent implemented Rocket.chat as a website embedded conversational layer to provide client and candidate engagement, aligning the deployment with the Chatbots and Conversational AI category. The deployment of Rocket.chat on the corporate site established a public facing chat interface that channels initial inquiries and live conversations to internal teams.
The implementation centered on the Rocket.chat web widget and standard conversational features common to Chatbots and Conversational AI, including real time messaging, live chat routing, transcript capture, agent handoff and bot trigger points for scripted responses. Configuration emphasized lightweight administration for a 100 person professional services firm, with role based access, channel configuration for recruitment and client service workflows, and message retention policies for operational continuity.
Operational scope was website centric, with chats routed to recruitment and client service teams for human follow up, and governance focused on response guidelines, moderation controls and privacy settings. Rollout was operationally scoped to public site interactions, accompanied by administrative training and documented conversational procedures to ensure consistent handling of inbound inquiries.
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Smart Talent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Smart Talent implemented Microsoft 365 as its Collaboration platform. The company is using Microsoft 365 on their website and across corporate communications, document workflows, and client-facing content, aligning the Microsoft 365 deployment with the professional services business function for client engagement and delivery.
The Microsoft 365 deployment is executed as a cloud tenant for a 100 employee professional services firm, configured to support core Collaboration capabilities including Exchange Online email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Office productivity applications. Administration is structured around centralized tenant controls with role based access governance, user provisioning and group management, and policy driven document sharing and retention settings to cover operations, delivery teams, and marketing. The implementation emphasizes collaboration workflows, document versioning and co editing, and web delivered content integration on Smart Talent website, positioning Microsoft 365 to support internal operations and client collaboration.
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Smart Talent Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Smart Talent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Smart Talent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Smart Talent In-House
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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In-House | In-House |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Smart Talent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Operations Manager | Manager | Finance | |
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President & Managing Director | Director | Finance | |
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Vice President of Sales | VP | Sales | |
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Business Development Manager | Manager | Sales | |
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Apps Being Evaluated by Smart Talent Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smart Talent IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smart Talent digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Smart Talent Technographics
Smart Talent is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Smart Talent operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Rocket.chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Smart Talent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Rocket.chat and Microsoft.
Smart Talent recently adopted applications including
Google Cloud Platform (GCP) in 2021, Microsoft 365 in 2020 and Algolia Search in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smart Talent’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smart Talent’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smart Talent technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.