Smartpay Holdings
205-209 Wairau Road,
Auckland, 627,
New Zealand
Auckland, 627,
New Zealand
64 9 442 2700
Professional Services
Smartpay Holdings Technographics
Smartpay Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smartpay Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 Smartpay Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smartpay Holdings has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2021, WooCommerce for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smartpay Holdings is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smartpay Holdings revenues, which have grown to $32.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smartpay Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smartpay Holdings Tech Stack and Enterprise Applications
Smartpay Holdings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Smartpay Holdings implemented Zoho SalesIQ on its public website to embed conversational support and visitor engagement. Zoho SalesIQ provides Chatbots and Conversational AI capabilities that support customer service, inbound lead capture, and real time visitor monitoring on the Smartpay website. This positions Smartpay Holdings, Zoho SalesIQ, Chatbots and Conversational AI in direct support of customer service and sales functions on the company digital channel.
Deployment is executed via a web embed of Zoho SalesIQ, configured for live chat, automated bot workflows, proactive chat triggers, and visitor tracking, with administration performed through the Zoho SalesIQ console. Operational scope is the customer facing web channel for Smartpay in New Zealand, with configuration focused on session monitoring, chat routing, and transcript capture to support support and sales workflows. Governance leverages centralized admin controls for user access, bot flow updates, and chat monitoring to align conversational workflows with existing customer engagement processes.
|
Smartpay Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Smartpay Holdings implemented Zoom for Audio Video and Web Conferencing on its public website to provide embedded live meeting functionality for external and internal stakeholders. The Zoom deployment is surfaced directly on site pages to initiate real time audio and video sessions, and to publish meeting links for scheduled interactions with customers and partners.
The implementation leverages core Audio Video and Web Conferencing capabilities such as meetings, video conferencing, and screen sharing to support customer engagement and internal collaboration across Smartpay Holdings. Operational control and access configuration are maintained through the company IT and communications functions, with site level embedding used as the primary delivery architecture for customer facing conferencing and staff meeting orchestration, and Zoom is the central conferencing platform described in the deployment.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Smartpay Holdings eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Smartpay Holdings implemented WooCommerce. The deployment uses WooCommerce as the company eCommerce platform embedded in the public website to manage product presentation and online order capture.
WooCommerce is deployed as the WordPress plugin on the site and is configured through the WordPress administration console. Functional modules implemented include product catalog management, shopping cart and checkout, order management and fulfillment workflows, inventory controls, tax and shipping configuration, coupon and promotion management, and standard reporting capabilities consistent with the eCommerce category.
Operational scope centers on the Smartpay Holdings website and impacts marketing, sales and customer service functions responsible for catalog updates, promotions, and order processing. The architecture is web-hosted with WooCommerce operating within the site stack and relying on site theming, content management, and the hosting environment for front-end delivery and back-end administration.
Governance and workflow changes emphasize site administration and catalog governance, with product and pricing updates managed through centralized content controls and order processing routed into existing sales and support workflows. Extensions and plugin configuration are used to extend capability where necessary, keeping the implementation aligned with standard WordPress and WooCommerce administration models.
|
Smartpay Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
Smartpay Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Smartpay Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Smartpay Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Smartpay Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smartpay Holdings IT executives and key decision makers. This section highlights Smartpay Holdings's latest recorded technology evaluations, including Givex for Customer Loyalty on 2026-04-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smartpay Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-09 | Smartpay Holdings | Evaluated | Givex | Givex | Customer Loyalty | CRM |
FAQ - APPS RUN THE WORLD Smartpay Holdings Technographics
Smartpay Holdings is a Professional Services organization based in New Zealand,
with around 210 employees and annual revenues of $32.9 million.
Smartpay Holdings operates a diverse technology stack with applications such as
Zoho SalesIQ, Zoom and WooCommerce,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and eCommerce.
Smartpay Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., Zoom Video Communications and Automattic.
Smartpay Holdings recently adopted applications including
CallRail Call Tracking in 2022, Oracle Netsuite Bronto Marketing Platform in 2022 and MailChannels in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smartpay Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smartpay Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smartpay Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.