AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Smartway Pharmaceuticals Tech Stack and Enterprise Applications

Smartway Pharmaceuticals ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Sage 50 Microsoft Dynamics NAV ERP Financial ERP n/a 2013 2014
In 2013, Smartway Pharmaceuticals implemented Microsoft Dynamics NAV as its ERP Financial system, replacing Sage 50. The implementation targeted core finance functions alongside operational projects such as transport and logistics management and event management, reflecting a multi-domain deployment across the companys UK operations. The Microsoft Dynamics NAV deployment was configured to support financial management, sales ledger and purchase ledger capabilities, procurement workflows, inventory controls tied to transport logistics, and structured reporting. Project work included consolidation of Finance, Purchase and HR data, creation of complex Excel-based reports and data extracts, and configuration of NAV transactional and ledger posting rules to align with existing bookkeeping practices. Data migration and integration activity centered on importing transactional records from Sage 50 into Microsoft Dynamics NAV and reconciling ledgers to establish a single financial record. The implementation supported operational coverage across finance, procurement, reception and operations teams, and the system artifacts were used to prepare and support MHRA audit activity. Governance and operationalization included hands-on delivery contributions to the Microsoft Dynamics NAV ERP System Project, development of user skills in financial management and ledger processing, and documentation of reporting processes. The engagement emphasized process alignment for ERP Financial controls and audit readiness, and retained explicit links to the companys prior Sage 50 accounting environment as the source of migrated data.
Smartway Pharmaceuticals AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crisp IM Legacy Crisp Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Smartway Pharmaceuticals implemented Crisp, deploying the Crisp application as a Chatbots and Conversational AI solution on its public website. The deployment used a web-embedded chat widget to present automated messaging, live chat handoff, conversation history, and canned response workflows to handle inbound customer inquiries on the corporate site. Configuration and operational scope centered on the website channel, with conversational workflows and message templates provisioned to support customer support and sales functions. Governance included routing rules and availability scheduling to align web conversations with internal team responsibilities, along with transcript logging for operational review and follow up.
Smartway Pharmaceuticals Collaboration
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Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021 Smartway Pharmaceuticals deployed Microsoft 365 for Collaboration. The Microsoft 365 implementation provides cloud-first collaboration capabilities across corporate functions at the 70-employee life sciences firm headquartered in the United Kingdom. The deployment is surfaced on Smartway Pharmaceuticals' public website according to the cited source, indicating the organization has an active Microsoft 365 tenant linked to external web content. Microsoft 365 is being used to centralize cloud email, document collaboration, team messaging and intranet-style content to support internal communications and employee productivity. The implementation reflects a cloud-hosted tenant architecture with governance oriented around user access controls, content lifecycle and compliance requirements typical for life sciences environments. Smartway Pharmaceuticals Microsoft 365 Collaboration supports business functions including corporate communications, document management and workforce collaboration.
Smartway Pharmaceuticals CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2009 2009
Smartway Pharmaceuticals PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Smartway Pharmaceuticals IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Smartway Pharmaceuticals

First Name Last Name Title Function Department Email Phone
Credit Controller Director Finance
IT Manager Manager IT
Chief Operating Officer CXO Finance
Director of Operations Director Finance
Director of Operations Director Finance

Apps Being Evaluated by Smartway Pharmaceuticals Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smartway Pharmaceuticals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smartway Pharmaceuticals digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Smartway Pharmaceuticals Technographics
Smartway Pharmaceuticals is a Life Sciences organization based in United Kingdom, with around 70 employees and annual revenues of $230.0 million.
Smartway Pharmaceuticals operates a diverse technology stack with applications such as Microsoft Dynamics NAV, Crisp and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Smartway Pharmaceuticals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Crisp IM.
Smartway Pharmaceuticals recently adopted applications including Crisp in 2021, Microsoft 365 in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smartway Pharmaceuticals’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Smartway Pharmaceuticals’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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