London, SW19 2RL,
United Kingdom
Smartway Pharmaceuticals Technographics
Smartway Pharmaceuticals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smartway Pharmaceuticals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Smartway Pharmaceuticals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smartway Pharmaceuticals has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Crisp for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smartway Pharmaceuticals is running and its propensity to invest more and deepen its relationship with Microsoft , Crisp IM , Act! or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smartway Pharmaceuticals revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smartway Pharmaceuticals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smartway Pharmaceuticals Tech Stack and Enterprise Applications
Smartway Pharmaceuticals ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Sage 50 | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Smartway Pharmaceuticals implemented Microsoft Dynamics NAV as its ERP Financial system, replacing Sage 50. The implementation targeted core finance functions alongside operational projects such as transport and logistics management and event management, reflecting a multi-domain deployment across the companys UK operations.
The Microsoft Dynamics NAV deployment was configured to support financial management, sales ledger and purchase ledger capabilities, procurement workflows, inventory controls tied to transport logistics, and structured reporting. Project work included consolidation of Finance, Purchase and HR data, creation of complex Excel-based reports and data extracts, and configuration of NAV transactional and ledger posting rules to align with existing bookkeeping practices.
Data migration and integration activity centered on importing transactional records from Sage 50 into Microsoft Dynamics NAV and reconciling ledgers to establish a single financial record. The implementation supported operational coverage across finance, procurement, reception and operations teams, and the system artifacts were used to prepare and support MHRA audit activity.
Governance and operationalization included hands-on delivery contributions to the Microsoft Dynamics NAV ERP System Project, development of user skills in financial management and ledger processing, and documentation of reporting processes. The engagement emphasized process alignment for ERP Financial controls and audit readiness, and retained explicit links to the companys prior Sage 50 accounting environment as the source of migrated data.
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Smartway Pharmaceuticals AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Smartway Pharmaceuticals implemented Crisp, deploying the Crisp application as a Chatbots and Conversational AI solution on its public website. The deployment used a web-embedded chat widget to present automated messaging, live chat handoff, conversation history, and canned response workflows to handle inbound customer inquiries on the corporate site.
Configuration and operational scope centered on the website channel, with conversational workflows and message templates provisioned to support customer support and sales functions. Governance included routing rules and availability scheduling to align web conversations with internal team responsibilities, along with transcript logging for operational review and follow up.
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Smartway Pharmaceuticals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Smartway Pharmaceuticals deployed Microsoft 365 for Collaboration. The Microsoft 365 implementation provides cloud-first collaboration capabilities across corporate functions at the 70-employee life sciences firm headquartered in the United Kingdom. The deployment is surfaced on Smartway Pharmaceuticals' public website according to the cited source, indicating the organization has an active Microsoft 365 tenant linked to external web content.
Microsoft 365 is being used to centralize cloud email, document collaboration, team messaging and intranet-style content to support internal communications and employee productivity. The implementation reflects a cloud-hosted tenant architecture with governance oriented around user access controls, content lifecycle and compliance requirements typical for life sciences environments. Smartway Pharmaceuticals Microsoft 365 Collaboration supports business functions including corporate communications, document management and workforce collaboration.
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Smartway Pharmaceuticals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2009 | 2009 |
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Smartway Pharmaceuticals PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Smartway Pharmaceuticals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Smartway Pharmaceuticals
Apps Being Evaluated by Smartway Pharmaceuticals Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||