Dallas, 75202-3226, TX,
United States
Smile Workshop - Amarillo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Smile Workshop - Amarillo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14 Smile Workshop - Amarillo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smile Workshop - Amarillo has purchased the following applications: Birdeye Payments for Payment Processing in 2022, Microsoft 365 for Collaboration in 2017, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smile Workshop - Amarillo is running and its propensity to invest more and deepen its relationship with Birdeye , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smile Workshop - Amarillo revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smile Workshop - Amarillo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Birdeye | Legacy | Birdeye Payments | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022 Smile Workshop implemented Birdeye Payments to extend its Birdeye platform into Payment Processing for patient billing and collections across its multi-location dental practices in the United States. The implementation aligns the Birdeye Payments application with Smile Workshop's existing use of Interactions, Mass Texting, and Reviews to unify patient communications and payment touch points.
Configuration focused on embedding Birdeye Payments capabilities into messaging workflows, using text to pay links and secure card capture within patient outreach to shorten the appointment to payment flow. Functional modules inferred from the Payment Processing category include payment link generation, tokenized card capture, and payment posting and reporting capabilities consistent with integrated text to pay workflows.
Operational coverage concentrated on front desk and patient communications functions across Smile Workshop locations, with Birdeye Payments integrated into the CRM and messaging layer to orchestrate billing outreach. Governance and process changes centered on staff workflow updates for sending payment requests from appointment and recall communications, and on establishing payment handling procedures within the patient communications lifecycle.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
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CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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