
Sao Paulo, 06454-000,
Brazil
Smiles Fidelidade S.A. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Smiles Fidelidade S.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Smiles Fidelidade S.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smiles Fidelidade S.A. has purchased the following applications: Oracle OBIEE for Analytics and BI in 2012, Amazon EC2 for Application Hosting and Computing Services in 2015, New Relic APM for Application Performance Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smiles Fidelidade S.A. is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smiles Fidelidade S.A. revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smiles Fidelidade S.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2012 | 2012 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2002 | 2002 |
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2014 | 2014 |
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
Customer Loyalty | CRM |
|
2018 | 2018 |
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2010 | 2010 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
PPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Project Portfolio Management | PPM |
|
2014 | 2014 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Web Content Management | Content Management |
|
2014 | 2014 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Customer Experience Manager | Manager | Customer Service | ||||
VoC, Culture and Enchantment Coordinator | Manager | HR | ||||
Customer Service and Sales Coordinator | Manager | Customer Service | ||||
Marketing, Digital Channels, CX and UX Director | Director | Customer Service | ||||
Chief Executive Officer | CXO | Finance | ||||
Chief Financial and Investor Relations Officer | CXO | Finance |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |