Hong Kong, n/a,
Hong Kong
Smoke & Barrel Technographics
Smoke & Barrel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smoke & Barrel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Smoke & Barrel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smoke & Barrel has purchased the following applications: SevenRooms Reservations for Reservation and Booking Management in 2020, Microsoft 365 for Collaboration in 2020, Oddle for Online Food Ordering System in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smoke & Barrel is running and its propensity to invest more and deepen its relationship with SevenRooms , Microsoft , Oddle Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smoke & Barrel revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smoke & Barrel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smoke & Barrel Tech Stack and Enterprise Applications
Smoke & Barrel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SevenRooms | Legacy | SevenRooms Reservations | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Smoke & Barrel implemented SevenRooms Reservations. The Hong Kong leisure and hospitality operator uses SevenRooms Reservations on their website to capture online bookings and manage guest reservations. As a small restaurant with 10 employees and reported revenue of 1000000, the deployment prioritized a web-embedded booking widget and centralized reservation capture.
The implementation leverages core Reservation and Booking Management capabilities including a customer-facing booking widget, availability rules, table and floorplan management, reservation confirmations, and guest profile capture. SevenRooms Reservations is configured to support front-of-house operations, booking intake, and basic guest CRM workflows to consolidate reservation events and customer contact data.
Operational governance is organized for a single-site restaurant in Hong Kong, with reservation administration handled by internal staff rather than an external integrator. The deployment is implemented directly on Smoke & Barrel's website, integrating the booking flow into the public site and providing staff-facing reservation management tools for seating, shifts, and customer communications.
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Smoke & Barrel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Smoke & Barrel eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oddle Company | Legacy | Oddle | Online Food Ordering System | eCommerce | n/a | 2022 | 2022 |
In 2022, Smoke & Barrel deployed Oddle as its Online Food Ordering System on the company website. The Oddle implementation is a cloud-hosted, vendor-managed online ordering solution embedded into Smoke & Barrel’s site to provide web and mobile responsive ordering, digital menu presentation, and customer checkout flows, centralizing online order capture and storefront presentation for the Hong Kong venue.
Configuration centered on catalog and menu management, order capture, checkout and payment orchestration, and real-time order notification to kitchen and front-of-house teams. Operational coverage is the Smoke & Barrel website supporting online takeout and delivery workflows, with administrative controls for menu publishing and storefront configuration, and governance focused on centralized menu updates, single-point order administration in the Oddle console, and staff training on new order fulfillment processes.
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Smoke & Barrel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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Smoke & Barrel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Smoke & Barrel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Smoke & Barrel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Smoke & Barrel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||