Miami, 33132, FL,
United States
Sms International Shore Operations Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sms International Shore Operations and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Sms International Shore Operations employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sms International Shore Operations has purchased the following applications: MizziSoft EzHrPay Roster Manager for Workforce Scheduling in 2012, Microsoft 365 for Collaboration in 2018, FreshDesk Customer Support for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sms International Shore Operations is running and its propensity to invest more and deepen its relationship with MizziSoft , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sms International Shore Operations revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sms International Shore Operations intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MizziSoft | Legacy | MizziSoft EzHrPay Roster Manager | Workforce Scheduling | HCM | n/a | 2012 | 2012 |
In 2012 Sms International Shore Operations implemented MizziSoft EzHrPay Roster Manager as a Workforce Scheduling solution. The deployment centralized scheduling of passengers, buses and shore operations across the companys cruise handling business in Malta and at international ports, aligning the MizziSoft EzHrPay Roster Manager configuration to operational rostering needs for cruise calls.
Configuration focused on operational rostering and logistics for cruise calls, with capabilities for roster management, shift scheduling, resource allocation across vehicle crews and passenger handling teams, timetable based scheduling tied to vessel call windows, and distribution of rosters to remote port teams. The MizziSoft EzHrPay Roster Manager implementation emphasized roster automation and schedule consistency to support high volume passenger movements.
Operational scope covered on site port operations and centralized planning teams across Malta and international ports, with governance established around centralized scheduling workflows and role based access for planners and local operators. The implementation supported operational rostering and logistics for cruise calls and improved remote scheduling efficiency for large scale passenger movements.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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