Snohomish County
3000 Rockefeller Avenue,
Everett, 98201, WA,
United States
Everett, 98201, WA,
United States
1 425-388-3411
Government
Snohomish County Technographics
Snohomish County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Snohomish County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Snohomish County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Snohomish County has purchased the following applications: Cayenta ERP for ERP Financial in 2015, AMANDA Case Management Platform for Case Management in 2017, Microsoft Skype for Business Server for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Snohomish County is running and its propensity to invest more and deepen its relationship with Cayenta , Granicus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Snohomish County revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Snohomish County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Snohomish County Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cayenta | Legacy | Cayenta ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Snohomish County implemented Cayenta ERP as its central ERP Financial application to support Fleet Services purchasing, inventory chargebacks, and accounts payable workflows. The deployment targeted the Fleet Services Division, which manages county vehicles, equipment, parts inventories, fuel operations, and interagency maintenance services, and positioned Cayenta ERP to handle county financial transactions related to those operations.
Cayenta ERP was configured to handle core financial capabilities typical of ERP Financial systems, including invoice preparation and processing, credit management for returned parts, and financial postings for parts issued to internal accounts. Fleet staff continue to maintain inventory records in the Fleet Asset Materials Management System FMS, while Cayenta ERP is used to record invoices, process credits, and post financial transactions, creating a clear separation of inventory and financial control functions.
Operational integration focuses on transactional handoffs between FMS and Cayenta ERP, with parts and work order charges entered in FMS and corresponding invoices and credits processed in Cayenta ERP. The implemented workflow preserves audit trails for receiving, issuing, and crediting parts, and supports County purchasing rules by routing approvals and procurement documentation into the financial system for payment processing.
Governance and process controls were emphasized in the rollout, aligning system entries with county procurement steps, approval requirements, and documentation practices for audit purposes. The implementation centered on Fleet Services operational areas such as warehouse receipt and issue procedures, fuel station and sign shop activities, and chargebacks to FMS work orders, while Cayenta ERP served as the authoritative financial ledger for those activities.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | AMANDA Case Management Platform | Case Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Snohomish County deployed the AMANDA Case Management Platform as a Case Management solution to centralize code enforcement and complaint intake across county operations. The decision responded to logistical constraints caused by mountainous terrain and unreliable remote wireless devices which had previously impeded field reporting and anonymous complaint handling.
The AMANDA Case Management Platform consolidated project related records, complaint intake, case tracking and records management into a single system, making all information connected to a particular project available and accessible to staff from any location. The implementation included online anonymous complaint intake using AMANDA and encryption of stored information, enabling secure handling of sensitive complaints while preserving anonymity for reporters.
Operational coverage focused on the county code enforcement department, clerical teams and supervising managers, with field officers able to retrieve and update case information from remote sites despite prior connectivity challenges. Access controls were configured so that encrypted case data is restricted to code enforcement officers, supervisors and managers, aligning data access with operational roles.
Governance and process changes included enforcing encrypted data storage and role based access controls, and shifting clerks away from high volume data entry toward other duties as AMANDA reduced administrative typing. These changes reduced manual administrative work and redistributed clerical capacity within the county code enforcement workflow.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype for Business Server | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Snohomish County completed the enterprise rollout of Microsoft Skype for Business Server, concluding deployment in Q3 2017. Snohomish County deployed Microsoft Skype for Business Server as its Collaboration platform to provide an integrated telephone solution running over the county computer network and to centralize voice, messaging, and video conferencing capabilities.
The implementation emphasized core unified communications capabilities common to Collaboration solutions, including enterprise telephony over the IP network, presence and instant messaging, and multi-party audio and video conferencing. Configuration work focused on delivering a countywide telephone solution that supports employee mobility and flexibility in line with broader mobile enablement priorities for smartphones and tablets.
The Skype for Business rollout was coordinated alongside DoITs Q1 2017 OneDrive for Business implementation and the Office 365 G cloud effort, placing the Collaboration deployment in a broader cloud and mobility context. Operational coverage was described as an enterprise rollout under DoIT control, and the deployment relied on the county computer network and the existing wireless estate, which DoIT continues to assess across business locations.
Governance and operational change were led by DoIT, aligning the Skype for Business Server deployment with mobile device standards and forthcoming use and security policies to be approved by the Business Advisory Committee. The county positioned Microsoft Skype for Business Server as a unified communications foundation and a long-term investment in voice, messaging, and video conferencing to support departmental communications and resident-facing service initiatives such as planned eGovernment and enterprise CRM work.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Snohomish County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Snohomish County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Snohomish County IT executives and key decision makers. This section highlights Snohomish County's latest recorded technology evaluations, including Questica Budget for EPM on 2025-09-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Snohomish County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Snohomish County Technographics
Snohomish County is a Government organization based in United States,
with around 2800 employees and annual revenues of $700.0 million.
Snohomish County operates a diverse technology stack with applications such as
Cayenta ERP, AMANDA Case Management Platform and Microsoft Skype for Business Server,
covering areas like ERP Financial, Case Management and Collaboration.
Snohomish County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cayenta, Granicus and Microsoft.
Snohomish County recently adopted applications including
Granicus govDelivery in 2019, ER Assist Disaster Funding in 2018 and Microsoft Azure Monitor in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Snohomish County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Snohomish County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Snohomish County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.