SocialTalent
The Academy 42 Pearse Street,
Dublin, D02 YX88,
Ireland
Dublin, D02 YX88,
Ireland
353 1 524 1285
Professional Services
SocialTalent Technographics
SocialTalent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SocialTalent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 SocialTalent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SocialTalent has purchased the following applications: Maxio (formerly Chargify) for Subscription and Recurring Billing in 2019, Workable ATS for Applicant Tracking System in 2022, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SocialTalent is running and its propensity to invest more and deepen its relationship with Maxio , Workable , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SocialTalent revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SocialTalent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SocialTalent Tech Stack and Enterprise Applications
SocialTalent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maxio | Legacy | Maxio (formerly Chargify) | Subscription and Recurring Billing | ERP | n/a | 2019 | 2019 |
In 2019, Social Talent deployed Maxio (formerly Chargify) to manage subscription flows and recurring payments on its website, implementing Maxio as its Subscription and Recurring Billing platform. The implementation places Maxio as the customer-facing billing and subscription lifecycle system embedded in the public checkout and subscription management experiences on Social Talent's site.
Configuration work focused on subscription lifecycle management, recurring billing schedules, plan configuration, meter and usage handling, and customer self-service portal access, aligning billing operations with finance and revenue operations workflows. The deployment used the vendor hosted billing platform integrated into Social Talent's website to centralize subscription orchestration for commercial, customer success, and finance teams and to establish governance for plan definitions and billing cadence.
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SocialTalent HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Social Talent implemented Workable ATS, deploying the Workable Applicant Tracking System on its public website to manage job postings and capture candidate applications. Social Talent is a Professional Services firm with roughly 100 employees, and the Workable ATS supports its recruiting and talent acquisition business function.
The implementation embedded Workable ATS into Social Talent's careers pages to centralize requisition posting and application intake, leveraging standard Applicant Tracking System capabilities such as job posting management, candidate tracking, interview scheduling, and career site integration. Operational coverage is focused on the internal recruiting team and hiring managers, with governance centered on role-based access, requisition workflow configuration, and standardized application forms to align the system with existing hiring processes.
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SocialTalent AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Social Talent deployed Salesforce Chat, formerly Salesforce Live Agent, to add real time conversational capability to its public website. The implementation places Salesforce Chat in the Chatbots and Conversational AI category and establishes a web chat channel for inbound queries and live agent interactions.
Configuration focused on the embeddable chat widget and the native routing controls of Salesforce Chat, including pre chat capture, session queuing, agent presence, and canned messaging templates. The implementation uses the Salesforce Chat agent console for conversation handling and stores chat transcripts and session metadata on the platform for follow up workflows.
Operational coverage is limited to Social Talent's website, providing support and engagement for the company’s professional services offerings. The use of Salesforce Chat in the Chatbots and Conversational AI category supports customer support and sales qualification workflows and is managed by internal support and operations personnel.
Governance is enforced through routing rules and queues based on agent skills, with staffing and presence scheduled by internal teams to align with peak website activity. Rollout for a roughly 100 person professional services firm was executed as an embedded web channel, emphasizing agent configuration and conversational workflow tuning rather than infrastructure provisioning.
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SocialTalent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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SocialTalent Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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SocialTalent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SocialTalent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at SocialTalent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SocialTalent Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SocialTalent IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SocialTalent digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD SocialTalent Technographics
SocialTalent is a Professional Services organization based in Ireland,
with around 120 employees and annual revenues of $18.0 million.
SocialTalent operates a diverse technology stack with applications such as
Maxio (formerly Chargify), Workable ATS and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like Subscription and Recurring Billing, Applicant Tracking System and Chatbots and Conversational AI.
SocialTalent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Maxio, Workable and Salesforce.
SocialTalent recently adopted applications including
Workable ATS in 2022, GetAccept E-sign in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SocialTalent’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SocialTalent’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SocialTalent technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.