AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

SocialChorus Tech Stack and Enterprise Applications

SocialChorus ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2013 2013
In 2013 SocialChorus implemented Intuit Quickbooks Enterprise as its primary ERP Financial system. The initial deployment concentrated on establishing a single source of record for the company general ledger and formalizing month-end close and reconciliation workflows within Intuit Quickbooks Enterprise. Configuration efforts focused on general ledger structures, chart of accounts design, period close sequencing, and reconciliation automation to support recurring close activities. Practical configuration also encompassed transaction posting rules and financial reporting templates consistent with ERP Financial best practices, aligning accounting subledgers to the corporate chart. Operational coverage for the Intuit Quickbooks Enterprise deployment centered on corporate finance and accounting functions at SocialChorus, supporting accounts consolidation, month-end close ownership, and reconciliation responsibilities for the United States entity. Staffing and governance expectations were explicit, requiring accounting resources with a minimum of three years of general ledger, month-end close and reconciliation experience in Quickbooks and familiarity with ERP environments, with Netsuite experience identified as desirable. Process governance emphasized standardized close checklists, reconciliation controls, and role-based access to financial functions within Intuit Quickbooks Enterprise to enforce segregation of duties and repeatable month-end procedures. The implementation narrative reflects a focused, finance-led ERP Financial adoption aimed at stabilizing core accounting operations and formalizing close governance.
SocialChorus HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Employ Legacy Lever by Employ Applicant Tracking System HCM n/a 2015 2015
In 2015 SocialChorus implemented Lever by Employ as its Applicant Tracking System. The deployment embedded Lever by Employ on SocialChorus's public career site to capture applications and publish job postings directly through the hosted Lever jobs page. Configuration emphasized Applicant Tracking System capabilities typical for recruiting workflows, including job requisition management, candidate profile records, application intake through the career site, interview stage workflows, and offer tracking. Lever by Employ was set up to surface job listings at jobs.lever.co/socialchorus and to centralize applicant records for the recruiting process. Operational ownership was assigned to SocialChorus's HR and recruiting teams, who used Lever by Employ for sourcing, screening, interview coordination, and candidate recordkeeping. Governance focused on standardizing hiring pipelines and embedding the career site application flow into existing hiring processes, with Lever by Employ serving as the system of record for candidate data.
Employee Experience HCM 2019 2019
SocialChorus AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018 SocialChorus implemented Drift AI Chatbot on its website. The deployment used Drift AI Chatbot as a Chatbots and Conversational AI solution to handle inbound website conversations and to support marketing and sales lead engagement workflows. Configuration centered on an embedded website messaging widget and a set of conversational playbooks, including automated lead qualification flows, conversational forms, proactive targeting by site page, and human handover sequences. The implementation emphasized conversation design, intent routing, and scripted escalation rules so that bot sessions could route to internal teams when required. Operational responsibility was assigned to marketing and sales stakeholders, who maintained playbook content and qualification criteria, while support teams coordinated handoff procedures and agent availability. Governance introduced structured review cycles for chat scripts, defined response ownership, and established escalation workflows to align the chatbot with existing lead management processes. The SocialChorus deployment of Drift AI Chatbot illustrates an application-focused use of Chatbots and Conversational AI on a corporate website, integrating conversational routing and playbook governance into buyer engagement and inbound operations.
SocialChorus Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2012 2012
Collaboration Collaboration 2017 2017
SocialChorus CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2019 2019
Account Based Marketing CRM 2018 2018
Account Based Marketing CRM 2024 2024
Customer Experience CRM 2019 2019
Customer Support CRM 2014 2014
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2020 2020
SocialChorus ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
SocialChorus PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
SocialChorus IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
SocialChorus CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at SocialChorus

First Name Last Name Title Function Department Email Phone
Founder and CEO CXO Finance
VP Sales VP Sales
VP Finance & Operations VP Finance
Co-Founder and Chief Strategy Officer CXO Finance

Apps Being Evaluated by SocialChorus Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SocialChorus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SocialChorus digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD SocialChorus Technographics
SocialChorus is a Professional Services organization based in United States, with around 120 employees and annual revenues of $12.0 million.
SocialChorus operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Lever by Employ and Drift AI Chatbot, covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
SocialChorus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Employ and Drift.
SocialChorus recently adopted applications including Zoominfo Platform in 2024, Salesforce Marketing Cloud in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SocialChorus’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SocialChorus’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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