San Francisco, 94015, CA,
United States
SocialChorus Technographics
SocialChorus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SocialChorus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 SocialChorus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SocialChorus has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Lever by Employ for Applicant Tracking System in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SocialChorus is running and its propensity to invest more and deepen its relationship with Intuit , Employ , Firstup or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SocialChorus revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SocialChorus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SocialChorus Tech Stack and Enterprise Applications
SocialChorus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013 SocialChorus implemented Intuit Quickbooks Enterprise as its primary ERP Financial system. The initial deployment concentrated on establishing a single source of record for the company general ledger and formalizing month-end close and reconciliation workflows within Intuit Quickbooks Enterprise.
Configuration efforts focused on general ledger structures, chart of accounts design, period close sequencing, and reconciliation automation to support recurring close activities. Practical configuration also encompassed transaction posting rules and financial reporting templates consistent with ERP Financial best practices, aligning accounting subledgers to the corporate chart.
Operational coverage for the Intuit Quickbooks Enterprise deployment centered on corporate finance and accounting functions at SocialChorus, supporting accounts consolidation, month-end close ownership, and reconciliation responsibilities for the United States entity. Staffing and governance expectations were explicit, requiring accounting resources with a minimum of three years of general ledger, month-end close and reconciliation experience in Quickbooks and familiarity with ERP environments, with Netsuite experience identified as desirable.
Process governance emphasized standardized close checklists, reconciliation controls, and role-based access to financial functions within Intuit Quickbooks Enterprise to enforce segregation of duties and repeatable month-end procedures. The implementation narrative reflects a focused, finance-led ERP Financial adoption aimed at stabilizing core accounting operations and formalizing close governance.
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SocialChorus HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 SocialChorus implemented Lever by Employ as its Applicant Tracking System. The deployment embedded Lever by Employ on SocialChorus's public career site to capture applications and publish job postings directly through the hosted Lever jobs page.
Configuration emphasized Applicant Tracking System capabilities typical for recruiting workflows, including job requisition management, candidate profile records, application intake through the career site, interview stage workflows, and offer tracking. Lever by Employ was set up to surface job listings at jobs.lever.co/socialchorus and to centralize applicant records for the recruiting process.
Operational ownership was assigned to SocialChorus's HR and recruiting teams, who used Lever by Employ for sourcing, screening, interview coordination, and candidate recordkeeping. Governance focused on standardizing hiring pipelines and embedding the career site application flow into existing hiring processes, with Lever by Employ serving as the system of record for candidate data.
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Employee Experience | HCM |
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2019 | 2019 |
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SocialChorus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 SocialChorus implemented Drift AI Chatbot on its website. The deployment used Drift AI Chatbot as a Chatbots and Conversational AI solution to handle inbound website conversations and to support marketing and sales lead engagement workflows.
Configuration centered on an embedded website messaging widget and a set of conversational playbooks, including automated lead qualification flows, conversational forms, proactive targeting by site page, and human handover sequences. The implementation emphasized conversation design, intent routing, and scripted escalation rules so that bot sessions could route to internal teams when required.
Operational responsibility was assigned to marketing and sales stakeholders, who maintained playbook content and qualification criteria, while support teams coordinated handoff procedures and agent availability. Governance introduced structured review cycles for chat scripts, defined response ownership, and established escalation workflows to align the chatbot with existing lead management processes.
The SocialChorus deployment of Drift AI Chatbot illustrates an application-focused use of Chatbots and Conversational AI on a corporate website, integrating conversational routing and playbook governance into buyer engagement and inbound operations.
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SocialChorus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2017 | 2017 |
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SocialChorus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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SocialChorus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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SocialChorus PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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SocialChorus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SocialChorus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SocialChorus
| First Name | Last Name | Title | Function | Department | Phone | |
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| Founder and CEO | CXO | Finance | ||||
| VP Sales | VP | Sales | ||||
| VP Finance & Operations | VP | Finance | ||||
| Co-Founder and Chief Strategy Officer | CXO | Finance |
Apps Being Evaluated by SocialChorus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||