AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

SoftBank Group
Location
1-7-1, Kaigan, Minato-Ku,
Tokyo, 105-7537,
Japan
Website
https://www.group.softbank/
Phone
81 3 6889 2000
Artw industry
Banking and Financial Services
Employee
Revenue

SoftBank Group Technographics

SoftBank Group Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by SoftBank Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 59721 SoftBank Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that SoftBank Group has purchased the following applications: Contentsquare for Customer Experience in 2020, Amazon EC2 for Application Hosting and Computing Services in 2018, Oracle IoT Cloud for IoT Platform in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems SoftBank Group is running and its propensity to invest more and deepen its relationship with Contentsquare , Adobe Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing SoftBank Group revenues, which have grown to $42.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SoftBank Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

SoftBank Group Tech Stack and Enterprise Applications

SoftBank Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Contentsquare Customer Experience CRM n/a 2020 2020
In 2020, SoftBank Group implemented Contentsquare on its website. The deployment is positioned as a Customer Experience web analytics implementation, with Contentsquare instrumented to capture page-level behavioral signals and user journey data across the corporate website. Configuration uses core Customer Experience capabilities commonly provided by Contentsquare, including session replay, heatmaps, zone-based engagement metrics, and journey and funnel analysis to support behavioral segmentation and UX diagnostics. Operational scope is centered on web and digital product workflows, with ownership oriented to digital product and marketing teams, and governance implemented through front-end tagging, data capture rules, and phased rollout across site pages to manage collection and privacy controls.
Data Management Platform CRM 2015 2015
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2019 2019
SoftBank Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2018 2018
In 2018, SoftBank Group deployed Amazon EC2 for Application Hosting and Computing Services to support compute infrastructure for its public website. The Amazon EC2 implementation provided elastic virtual servers and instance families for on demand provisioning, instance sizing, and lifecycle management aligned with web hosting workloads. The deployment used core AWS compute capabilities including security groups, virtual private networking, and identity and access management to enforce access and network controls for website tiers. Operational scope centered on website infrastructure and the IT operations teams responsible for provisioning and site reliability, and governance emphasized cloud provisioning policies and role based access controls. Deployment patterns for Amazon EC2 commonly include automation for instance provisioning and scaling using orchestration and infrastructure as code to standardize runbook procedures.
Application Hosting and Computing Services IaaS 2021 2021
Backup as a Service (BaaS) IaaS 2018 2018
Content Delivery Network IaaS 2016 2016
SoftBank Group Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle IoT Cloud IoT Platform Internet of Things n/a 2017 2018
In 2017 SoftBank Group deployed Oracle IoT Cloud to power its Mobility as a Service offering. Oracle IoT Cloud is used as an IoT Platform by SoftBank Group to centralize device connectivity and telemetry for mobility assets. The Oracle IoT Cloud deployment is structured as a cloud hosted IoT Platform, providing device provisioning and lifecycle management, telemetry ingestion, real time event processing, and dashboarding for operational visibility. Functional capabilities implemented align with standard IoT Platform workflows, including device management, rules and policy orchestration, streaming data processing, and analytics instrumentation to support mobility operations. SoftBank integrated Oracle IoT Cloud with Oracle’s cloud services for backend processing and analytics, enabling event routing and data persistence within the Oracle cloud ecosystem. Operational coverage centers on SoftBank’s Mobility as a Service business, applying IoT data to fleet monitoring, service orchestration, and operational decision making across mobility teams. Governance focused on centralized IoT management and operational workflows, standardizing device onboarding, telemetry schemas, and event handling procedures to support service delivery. SoftBank benefits from Oracle’s cloud services through use of the Oracle IoT Cloud Service, with the implementation emphasizing platform level device orchestration and analytics driven operational control.

IT Decision Makers and Key Stakeholders at SoftBank Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SoftBank Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SoftBank Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SoftBank Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SoftBank Group Technographics
SoftBank Group is a Banking and Financial Services organization based in Japan, with around 59721 employees and annual revenues of $42.23 billion.
SoftBank Group operates a diverse technology stack with applications such as Contentsquare, Amazon EC2 and Oracle IoT Cloud, covering areas like Customer Experience, Application Hosting and Computing Services and IoT Platform.
SoftBank Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Contentsquare, Amazon Web Services (AWS) and Oracle.
SoftBank Group recently adopted applications including Microsoft Azure Cloud Services in 2021, Contentsquare in 2020 and Salesforce Pardot in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SoftBank Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SoftBank Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SoftBank Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.