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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Softnet Technologies Tanzania Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Aheeva Legacy Aheeva Outbound Call Center CRM n/a 2022 2022 In 2022 Softnet Technologies Tanzania deployed Aheeva Outbound using Aheeva Flex to host a private cloud instance and scale contact center services across Tanzania, Apps Category "". The deployment was positioned to support omnichannel customer engagement and explicit outbound campaign activity while preserving national data sovereignty. The implementation focused on contact center functional capabilities typical for an outbound-centric solution, including outbound dialer campaign management, agent queuing and routing, call blending between inbound and outbound workloads, and campaign monitoring for supervisors, all delivered through the Aheeva Outbound environment. Configuration emphasized multi-tenant isolation within the private cloud instance to enable seat expansion from about 10 to 500 seats and to maintain operational separation for different customer segments. Operational coverage spanned national sites within Tanzania, supporting customer service and contact-center operations from the Dar es Salaam hub outward, with private cloud hosting chosen to meet data residency and scalability objectives. Integrations with external enterprise systems were not specified in the available context, therefore the narrative confines technical scope to Aheeva Flex hosting and Aheeva Outbound capabilities. Governance and rollout consisted of phased seat expansion and centralized contact-center administration, aligning operational workflows for campaign scheduling, supervisor oversight, and agent onboarding to the Aheeva Outbound platform. The deployment emphasized scalability and sovereignty as primary outcomes and expanded contact-center capacity substantially while maintaining onshore hosting.
Call Center CRM 2024 2024
Call Center, Customer Analytics CRM 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Pure Chat Inc Legacy Pure Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
cPanel Legacy cPanel SSL Secure Sockets Layer (SSL) CyberSecurity n/a 2022 2022
IT Decision Makers and Key Stakeholders at Softnet Technologies Tanzania
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Softnet Technologies Tanzania Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Softnet Technologies Tanzania Technographics

Softnet Technologies Tanzania is a Professional Services organization based in Tanzania, with around 120 employees and annual revenues of $6.0 million.

Softnet Technologies Tanzania operates a diverse technology stack with applications such as Aheeva Outbound, Pure Chat and cPanel SSL, covering areas like Call Center, Chatbots and Conversational AI and Secure Sockets Layer (SSL).

Softnet Technologies Tanzania has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Aheeva, Pure Chat Inc and cPanel.

Softnet Technologies Tanzania recently adopted applications including Aheeva Omnichannel in 2024, Aheeva Outbound in 2022 and cPanel SSL in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Softnet Technologies Tanzania’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Softnet Technologies Tanzania’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Softnet Technologies Tanzania technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.