List of Aheeva Outbound Customers
Saint-Laurent, H4N 1C6, QC,
Canada
Since 2010, our global team of researchers has been studying Aheeva Outbound customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aheeva Outbound for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aheeva Outbound for Call Center include: Softnet Technologies Tanzania, a Tanzania based Professional Services organisation with 120 employees and revenues of $6.0 million, It Dynamix Egypt, a Egypt based Communications organisation with 50 employees and revenues of $5.0 million, Virtualccs Brazil, a Brazil based Professional Services organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Aheeva Outbound, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Aheeva Outbound customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
It Dynamix Egypt | Communications | 50 | $5M | Egypt | Aheeva | Aheeva Outbound | Call Center | 2021 | n/a | In 2021, It Dynamix Egypt positioned Aheeva Outbound as part of its partner-delivered offering to customers across the EMEA region, embedding Aheeva Outbound within its omnichannel contact center portfolio. The initiative presents the Aheeva Outbound application as the outbound dialer component of an omnichannel contact center deployment, aimed at supporting outbound campaign management and integrated call handling workflows. The Aheeva Outbound implementation emphasizes predictive dialing and answering machine detection, together with outbound campaign controls, call pacing, and call list management consistent with contact center dialer capabilities. Configuration is oriented around agent-facing campaign consoles and dialer session management, and the narrative anticipates standard integration points with CRM and telephony infrastructure without naming specific third-party systems. Operational coverage is described as It Dynamix Egypt offering Aheeva Outbound to its regional customer base in EMEA, impacting contact center and customer engagement functions such as outbound sales, outreach, and collections workflows. Governance and process orientation are partner-led, focusing on campaign provisioning and agent workflow orchestration to improve agent productivity and omnichannel routing outcomes. | |
|
|
Softnet Technologies Tanzania | Professional Services | 120 | $6M | Tanzania | Aheeva | Aheeva Outbound | Call Center | 2022 | n/a | In 2022 Softnet Technologies Tanzania deployed Aheeva Outbound using Aheeva Flex to host a private cloud instance and scale contact center services across Tanzania, Apps Category "". The deployment was positioned to support omnichannel customer engagement and explicit outbound campaign activity while preserving national data sovereignty. The implementation focused on contact center functional capabilities typical for an outbound-centric solution, including outbound dialer campaign management, agent queuing and routing, call blending between inbound and outbound workloads, and campaign monitoring for supervisors, all delivered through the Aheeva Outbound environment. Configuration emphasized multi-tenant isolation within the private cloud instance to enable seat expansion from about 10 to 500 seats and to maintain operational separation for different customer segments. Operational coverage spanned national sites within Tanzania, supporting customer service and contact-center operations from the Dar es Salaam hub outward, with private cloud hosting chosen to meet data residency and scalability objectives. Integrations with external enterprise systems were not specified in the available context, therefore the narrative confines technical scope to Aheeva Flex hosting and Aheeva Outbound capabilities. Governance and rollout consisted of phased seat expansion and centralized contact-center administration, aligning operational workflows for campaign scheduling, supervisor oversight, and agent onboarding to the Aheeva Outbound platform. The deployment emphasized scalability and sovereignty as primary outcomes and expanded contact-center capacity substantially while maintaining onshore hosting. | |
|
|
Virtualccs Brazil | Professional Services | 25 | $3M | Brazil | Aheeva | Aheeva Outbound | Call Center | 2014 | n/a | In 2014 Virtualccs Brazil implemented Aheeva Outbound, Category: . Virtualccs operates Aheeva as its VAR platform for inbound and outbound operations and campaign management, positioning Aheeva Outbound as the core outbound dialer and campaign orchestration tool across its service offerings. Aheeva Outbound was configured to leverage predictive, progressive and preview dialing modes for client campaigns, reflecting use of the outbound dialer module and campaign scheduling functions described in Virtualccs marketing materials. The implementation emphasized multi‑campaign active dialing capabilities and campaign-level configuration, with call pacing and list management workflows defined to support concurrent client programs. Operational coverage included omnichannel routing and remote AnyWhere agent support across client sites in Brazil, enabling agents to handle outbound campaigns alongside inbound contacts. The deployment supported campaign operations and agent desktop functions, and integrated campaign management with agent routing and session management to sustain simultaneous outbound activity and omnichannel contact flows. Governance focused on campaign configuration, agent access for remote operations, and operational procedures for multi-campaign dialing and omnichannel routing. Reported outcomes from the deployment included active multi-campaign dialing, omnichannel routing and remote AnyWhere agent support across client sites in Brazil. |
Buyer Intent: Companies Evaluating Aheeva Outbound
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||