Jeddah, 23432,
Saudi Arabia
SolexPLUS Technographics
SolexPLUS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SolexPLUS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 SolexPLUS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SolexPLUS has purchased the following applications: Oracle Cloud HCM for Core HR in 2016, Ameyo Voice Logger System for Call Center in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SolexPLUS is running and its propensity to invest more and deepen its relationship with Oracle , Ameyo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SolexPLUS revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SolexPLUS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SolexPLUS Tech Stack and Enterprise Applications
SolexPLUS HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Evosys | 2016 | 2017 |
In 2016, SolexPLUS implemented Oracle Cloud HCM as its Core HR solution. The deployment targeted Saudi Arabia HCM requirements and Tasheel interactions, with Evosys engaged as the systems integrator to deliver a regional cloud implementation aligned to local legislation.
The implementation centered on Oracle Cloud HCM modules Fusion Global Human Resources, Fusion Global Payroll, and Fusion Global Absence Management, configured to provide centralized employee master data, payroll processing workflows, and absence management. Integration touchpoints were established within HCM and across different tracks, including direct interfaces to Tasheel and orchestrated data flows between HR, payroll, and absence domains, with governance structured around HR and payroll process owners to manage configuration, track-based integrations, and operational rollout.
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SolexPLUS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo Voice Logger System | Call Center | CRM | n/a | 2017 | 2017 |
In 2017, SolexPLUS deployed the Ameyo Voice Logger System for its Call Center to instrument inbound self-service and agent-assisted workflows. The engagement targeted SolexPLUS customer service operations in Saudi Arabia and established a vendor-provided voice recording and interaction orchestration layer across contact channels.
The implementation included a 2000 channel IVR configured for self-service as the first layer of interaction and a staffed second layer supporting 250 agents with bifurcation on gender to route calls to appropriate queues. The Ameyo Voice Logger System recorded voice streams across both tiers, Ameyo Reportika was provisioned for generation of customized reports, and Ameyo Nodeflow designer enabled rapid changes to call flows and process logic as required by the business.
Operational coverage centered on the contact center function, unifying IVR, voice logging, workflow design and reporting into a single Call Center stack for SolexPLUS. Governance and process control relied on Nodeflow driven workflow versioning and Reportika report definitions to allow business users to adjust routing and reporting without backend development.
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SolexPLUS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, SolexPLUS implemented Microsoft Azure Cloud Services to host its public website and related web applications. Microsoft Azure Cloud Services is used to deliver Application Hosting and Computing Services for the company, aligning cloud compute and hosting with the firm s digital and IT operations.
The implementation centers on cloud compute, persistent object and block storage, virtual networking and platform level application hosting capabilities, configured to support web serving, application processes and backend data persistence. Microsoft Azure Cloud Services is referenced as the primary application platform for the site, with configuration patterns consistent with scalable hosting and platform services in the Application Hosting and Computing Services category.
Operational coverage is focused on supporting IT operations, web development and digital teams within SolexPLUS in Saudi Arabia, with the cloud deployment serving the company s public facing website and associated web applications. Governance was aligned to centralized cloud provisioning and standard operational workflows for deployment and configuration, establishing cloud first operational ownership for infrastructure and web application lifecycle management.
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IT Decision Makers and Key Stakeholders at SolexPLUS
Apps Being Evaluated by SolexPLUS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||