Soltrak
5799, Carmen de la Legua,
Callao, x,
Argentina
Callao, x,
Argentina
54 1 30-1700
Distribution
Soltrak Technographics
Soltrak Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Soltrak and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Soltrak employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Soltrak has purchased the following applications: Fracttal X for Asset Performance Management in 2021, Zendesk Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Soltrak is running and its propensity to invest more and deepen its relationship with Fracttal , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Soltrak revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Soltrak intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Soltrak Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fracttal | Legacy | Fracttal X | Asset Performance Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Soltrak implemented Fracttal X to modernize asset oversight within its distribution operations in Argentina. Fracttal X is deployed as the companys Asset Performance Management solution and serves as the central platform for asset lifecycle visibility and maintenance orchestration.
The Fracttal X deployment emphasizes core Asset Performance Management capabilities, including a centralized asset register, preventive maintenance scheduling, work order management, spare parts inventory workflows, and mobile field execution for technicians. Fracttal X was configured to support structured maintenance plans, condition-based task generation, and technician task queues to standardize execution across sites.
Operational coverage targets maintenance and operations functions across Soltraks distribution sites, aligning maintenance planning with warehouse and field service activities. The rollout was approached in phases to onboard maintenance planners and field technicians, while establishing a unified asset taxonomy and standardized maintenance procedures.
Governance focused on establishing maintenance planning roles, work order approval workflows, and an asset data stewardship model to improve data quality and process consistency. Change activities centered on workflow standardization and role based access to Fracttal X to ensure controlled work order lifecycle management and repeatable maintenance operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Soltrak implemented Zendesk Chat on its website. Zendesk Chat is deployed as the companys Chatbots and Conversational AI capability to manage real time web conversations for customer facing teams at the Argentina based distribution company.
The implementation uses the Zendesk Chat web widget and an agent console to handle live chat, conversation routing, canned responses, and transcript capture. Configuration work focused on chat routing rules and conversational workflows that align incoming web sessions with customer service and sales agents, with scripted responses and escalation paths to structured support workstreams.
Operational scope centers on web based customer engagement for Soltrak, supporting customer service and sales functions across its Argentina operations. Governance emphasis is on standardized chat handling procedures, agent workflow orchestration, and conversation logging to preserve interaction context within the Zendesk Chat environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Soltrak implemented Google Workspace (Formerly Google G-Suite) as its enterprise collaboration platform. The deployment is a cloud SaaS provisioning tied to Soltrak’s corporate domain, providing a centralized Collaboration environment for the Argentina-based distribution company with approximately 450 employees.
The Google Workspace implementation includes standard collaboration modules such as Gmail for corporate email, Google Drive and Shared Drives for document storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for conferencing. Administrative capabilities are surfaced through the Google Admin console, with typical controls for user provisioning, group management, and mobile device management applied across departmental users.
Google Workspace is exposed on Soltrak’s public site and functions as the organizationwide workspace for business functions including sales, operations, logistics, finance, and corporate IT. The implementation aligns collaboration tooling with operational workflows by consolidating email, file collaboration, and calendar services under a single Google Workspace domain.
Governance is managed through centralized administration, role-based account provisioning, and domain-level policy configuration, with archived communication and retention policies available through Google Vault where enabled. Configuration focuses on identity and access controls, group distribution lists for departmental workflows, and standard collaboration workflows for document sharing and conference scheduling within the Collaboration category.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Soltrak
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Soltrak Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Soltrak IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Soltrak digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Soltrak Technographics
Soltrak is a Distribution organization based in Argentina,
with around 450 employees and annual revenues of $80.0 million.
Soltrak operates a diverse technology stack with applications such as
Fracttal X, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Asset Performance Management, Chatbots and Conversational AI and Collaboration.
Soltrak has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fracttal, Zendesk and Google.
Soltrak recently adopted applications including
Fracttal X in 2021, Microsoft Azure Cloud Services in 2021 and Zendesk Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Soltrak’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Soltrak’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Soltrak technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.