Sonic Innovations Australia
629 Nudgee Rd, Nundah,
Brisbane, 4012, QLD,
Australia
Brisbane, 4012, QLD,
Australia
61 7 3250-0369
Distribution
Sonic Innovations Australia Technographics
Sonic Innovations Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sonic Innovations Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Sonic Innovations Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sonic Innovations Australia has purchased the following applications: Pronto XI ERP for ERP Financial in 2016, Pronto XI Manufacturing for Manufacturing ERP in 2016, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sonic Innovations Australia is running and its propensity to invest more and deepen its relationship with Pronto Software , Microsoft , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sonic Innovations Australia revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sonic Innovations Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sonic Innovations Australia Tech Stack and Enterprise Applications
Sonic Innovations Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto XI ERP | ERP Financial | ERP | ABT Group | 2016 | 2016 |
In 2016, Sonic Innovations Australia implemented Pronto XI ERP as its enterprise ERP Financial platform to consolidate retail and back office processes across its hearing care operations. The deployment centered on Pronto XI ERP configured to support inventory, manufacturing, financials, distribution and retail workflows, with ABT Group engaged to deliver a customised Hearing Retail System module that integrated directly with Pronto XI.
ABT Group developed and configured a Hearing Retail System that exposed customer and transaction data in a single Customer Data screen, and retained use of Pronto XI ERP standard modules while applying targeted modifications to meet retail requirements. Functional capabilities implemented include branch sales entry, stock visibility and replenishment, service call tracking, sales invoicing and cash management, trial and satisfaction tracking for fitted hearing aids, and retail battery sales tracking.
Integrations were explicit and operationally focused, ABT integrated Call Centre customer information and telemarketing campaign linkage into Pronto XI ERP so fulfillment and renewal workflows route to appropriate local branches automatically. Electronic government e-claims processing was centralized, claims submission and exception handling were reconciled directly into Pronto XI, and branch-level standalone databases were replaced by real time visibility into Pronto XI inventory, purchasing and debtors records across 48 retail branches and more than 100 visiting sites.
Governance and rollout were collaborative, ABT Group functioned as an extension of Sonic IT and handled national training through one on one and group sessions delivered via Webex and NetMeeting. The program centralized sales invoice processing, cash reconciliation and e-claim workflows into Pronto XI ERP, and introduced a campaign link and call history visibility to align telemarketing, Customer Service Officers and branch staff around unified customer records.
The implemented solution increased visibility, streamlined previously cumbersome manual processes and delivered reported savings, with branch feedback described as uniformly positive. Sonic reported improved customer service and more profitable retail operations following the Pronto XI ERP and ABT Hearing Retail System integration.
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Sonic Innovations Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto XI Manufacturing | Manufacturing ERP | ERP Services and Operations | ABT Group | 2016 | 2016 |
In 2016, Sonic Innovations Australia implemented Pronto XI Manufacturing as part of a Manufacturing ERP deployment to address fragmented retail operations across its national network. The engagement was delivered with ABT Group developing a customised Hearing Retail System to integrate retail workflows with Pronto, addressing a footprint of over 48 retail branches and more than 100 visiting sites in Australia.
The implementation configured Pronto XI Manufacturing alongside core Pronto ERP modules including Inventory, Manufacturing, Financials, Distribution, accounting, purchasing and sales order entry. ABT Group leveraged standard Pronto functionality while introducing product modifications and a single Customer Data screen so branch staff can view and enter customer, sales and service information from one interface. The Hearing Retail System module tracks fitted hearing aids on satisfaction trial, retail battery sales, stock replenishment and service call workflows.
Integration work centralized transactional processes, moving daily sales invoice posting, cash management and electronic claim submission into Pronto for direct reconciliation. The solution integrated with the Office of Hearing Services electronic claim facility workflow so claims are submitted and errors can be actioned centrally rather than at each branch. ABT also integrated the organisation's new Customer Call Centre with Pronto so telemarketing campaign links, fulfillment assignments and call histories are visible in branch screens.
Governance and rollout included national one on one and group training delivered via WebEx and NetMeeting, and an operating model where ABT Group worked as an extension of Sonic Innovations IT. Branch feedback was reported as positive, and Sonic stated the new Pronto XI Manufacturing and Hearing Retail System increased visibility, streamlined processes and delivered savings while improving customer service and campaign traceability.
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Point Of Sale | ERP Services and Operations |
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2016 | 2016 |
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Sonic Innovations Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Sonic Innovations Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Sonic Innovations Australia SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Sonic Innovations Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2021 | 2021 |
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Sonic Innovations Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Sonic Innovations Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Sonic Innovations Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sonic Innovations Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sonic Innovations Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sonic Innovations Australia digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Sonic Innovations Australia Technographics
Sonic Innovations Australia is a Distribution organization based in Australia,
with around 50 employees and annual revenues of $6.0 million.
Sonic Innovations Australia operates a diverse technology stack with applications such as
Pronto XI ERP, Pronto XI Manufacturing and Microsoft 365,
covering areas like ERP Financial, Manufacturing ERP and Collaboration.
Sonic Innovations Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pronto Software and Microsoft.
Sonic Innovations Australia recently adopted applications including
Microsoft Entra ID (formerly Azure Active Directory) in 2024, Microsoft 365 in 2021 and Sitecore CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sonic Innovations Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sonic Innovations Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sonic Innovations Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.