Sonus Networks
4 Technology Park Drive,
Westford, 01886, MA,
United States
Westford, 01886, MA,
United States
1 978-614-8100
Communications
Sonus Networks Technographics
Sonus Networks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sonus Networks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1050 Sonus Networks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sonus Networks has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, DocuSign eSignature for Digital Signing in 2021, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sonus Networks is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sonus Networks revenues, which have grown to $249.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sonus Networks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sonus Networks Tech Stack and Enterprise Applications
Sonus Networks ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Sonus Networks implemented Oracle E-Business Suite as its core ERP Financial application. The program was executed under a centralized Business Application Architecture model that included Oracle R12 EBS and Salesforce.com, with governance led by a team of five managers and twenty seasoned professionals and an assigned multi million dollar annual budget.
Oracle E-Business Suite implementation focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets and cash management, alongside order to cash workflows to support revenue and billing processes. Configuration work emphasized automation of financial close tasks, intercompany accounting controls and chart of accounts standardization to support consolidated financial reporting and channel billing complexity.
Integrations were explicitly maintained between Oracle E-Business Suite and Salesforce.com to synchronize order, customer and pricing data across sales and finance, enabling a two tier channel distribution model. The program included a formal disaster recovery architecture for key applications, the DR plan was tested annually with a full cutover to a DR site, and operational coverage spanned finance, sales operations and channel management.
Governance combined a Business Application Architecture council with process improvement methods, Six Sigma DMAIC fundamentals were incorporated into project and process frameworks to rewire processes needed to transform from a direct sales model into a two tier channel distribution model. The rollout emphasized phased process change, application configuration alignment to channel workflows and ongoing governance by the application leadership team, and the company was recognized with a 31st place ranking in the 2015 InformationWeek Elite 100 list of top technology innovators.
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Expense Management | ERP |
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2010 | 2010 |
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Sonus Networks Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Sonus Networks implemented DocuSign eSignature to provide Digital Signing capabilities on its public website. DocuSign eSignature was embedded as the website signature mechanism to capture electronic signatures for customer-facing agreements and consent flows. The deployment configures standard eSignature workflows including signer routing, envelope presentation, and authentication checks consistent with Digital Signing functional processes.
The implementation positions Sonus Networks DocuSign eSignature Digital Signing capability to support contract execution and customer onboarding workflows. Operational scope is focused on the public website and downstream agreement processing, with business functions such as sales and legal engaged to manage signature acceptance and record retention. Governance centers on controlling signature workflows and maintaining the audit trail generated by DocuSign eSignature.
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Sonus Networks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023 Sonus Networks deployed Zoominfo Platform for Account Based Marketing on its corporate website, instrumenting the application to support targeted account identification and engagement. The deployment positions Zoominfo Platform as a front-line data and intent capture layer to feed marketing and sales operations for account-centric campaigns.
Zoominfo Platform was configured to surface website visitor identification, contact and firmographic enrichment, intent signal aggregation, and audience segmentation to enable precision outreach and account prioritization. These category-aligned capabilities are used to build account lists, enrich lead records, and create marketing-qualified account segments that align with outbound and inbound ABM workflows.
Operational ownership sits with marketing and is extended to sales enablement and demand generation teams, using the Zoominfo Platform data to inform campaign orchestration and lead routing. Governance focuses on data enrichment processes, consent-aligned data capture on the website, and workflow integration into existing marketing operations to ensure the Account Based Marketing use cases remain operational and auditable.
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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Sonus Networks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Sonus Networks CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sonus Networks
| First Name | Last Name | Title | Function | Department | Phone | |
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Revenue (Recognition) Controller | Director | Finance | |
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Senior Vice President - WW Sales & Marketing | VP | Marketing | |
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Vice President Sales | VP | Sales | |
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Vice President, Sales Operations | VP | Sales | |
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Director, Sales Operations | Director | Sales | |
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CEO | CXO | Finance | |
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Vice President and CIO | VP | IT | |
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Vice President Human Resources | VP | HR | |
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Director Human Resources | Director | HR | |
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Director of International Finance | Director | Finance | |
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Apps Being Evaluated by Sonus Networks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sonus Networks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sonus Networks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sonus Networks Technographics
Sonus Networks is a Communications organization based in United States,
with around 1050 employees and annual revenues of $249.0 million.
Sonus Networks operates a diverse technology stack with applications such as
Oracle E-Business Suite, DocuSign eSignature and Zoominfo Platform,
covering areas like ERP Financial, Digital Signing and Account Based Marketing.
Sonus Networks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Docusign and Zoominfo.
Sonus Networks recently adopted applications including
6sense Account Engagement Platform in 2024, Zoominfo Platform in 2023 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sonus Networks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sonus Networks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sonus Networks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.