Minato, 107-0052,
Japan
Sony Honda Mobility Japan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sony Honda Mobility Japan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Sony Honda Mobility Japan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sony Honda Mobility Japan has purchased the following applications: Salesforce Automotive Cloud for Automotive Dealership CRM in 2024, OneTrust Cookie Consent for Governance, Risk and Compliance in 2023, React for Apps Development in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sony Honda Mobility Japan is running and its propensity to invest more and deepen its relationship with Salesforce , Adobe Systems , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sony Honda Mobility Japan revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sony Honda Mobility Japan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Automotive Cloud | Automotive Dealership CRM | CRM | n/a | 2024 | 2024 |
In 2024, Sony Honda Mobility Japan deployed Salesforce Automotive Cloud together with Data Cloud, MuleSoft and Tableau to create single customer and vehicle profiles and to streamline contact center and service workflows in Japan. Salesforce publicly reported the customer selecting Automotive Cloud in 2024 to enable real time, data driven service and personalized vehicle owner experiences, and the implementation narrative reflects that public statement.
The implementation combined Salesforce Automotive Cloud CRM modules for contact center case management and service operations with Data Cloud as the unified customer and vehicle profile store. MuleSoft was used to orchestrate integrations across enterprise data sources and operational systems, while Tableau provided analytics and reporting on resolved profiles and service workflows.
Sony Honda Mobility Japan implemented Salesforce Automotive Cloud as an Automotive Dealership CRM to centralize CRM for contact center and service business functions. Operational scope emphasized Japan facing service and support teams, with configuration focused on profile resolution, case routing, and service advisor workflows to support personalized owner engagement.
Governance centered on a consolidated profile schema and event driven data flows to maintain single customer and vehicle records, with rollout oriented toward standardizing contact center and service processes. The deployment positions Salesforce Automotive Cloud, Data Cloud, MuleSoft and Tableau as an integrated stack for Sony Honda Mobility Japan to operate a unified Automotive Dealership CRM and enable the real time, data driven service objectives publicly reported by Salesforce.
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| React | Legacy | React | Apps Development | PaaS | n/a | 2025 | 2025 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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