List of Salesforce Automotive Cloud Customers
Salesforce
Salesforce Tower, 415 Mission Street, 3rd Floor,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-901-7000
Professional Services
76453
$37.9B
Since 2010, our global team of researchers has been studying Salesforce Automotive Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Automotive Cloud for Automotive Dealership CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Automotive Cloud for Automotive Dealership CRM include: Aston Martin, a United Kingdom based Manufacturing organisation with 3300 employees and revenues of $2.13 billion, Vindis Group, a United Kingdom based Retail organisation with 250 employees and revenues of $63.0 million, River Mobility India, a India based Automotive organisation with 300 employees and revenues of $12.0 million, Sony Honda Mobility Japan, a Japan based Automotive organisation with 300 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Salesforce Automotive Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce Automotive Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Aston Martin | Manufacturing | 3300 | $2.1B | United Kingdom | Salesforce | Salesforce Automotive Cloud | Automotive Dealership CRM | 2019 | n/a |
In 2019 Aston Martin implemented Salesforce Automotive Cloud as part of an Automotive Dealership CRM strategy to unify customer and vehicle data across its dealer network and corporate systems. The Einstein 1 platform and Data Cloud were deployed to create a single customer profile that surfaces purchase history, communication preferences, and engagement signals across marketing commerce and service, addressing fragmentation across six systems and 150 dealerships and over two million customer data points.
The implementation uses Salesforce Automotive Cloud together with Data Cloud, Marketing Cloud, Commerce Cloud, Sales Cloud, Service Cloud and Partner Relationship Management to deliver sales and service workflows for retail dealerships. Functional capabilities configured include unified customer profiles and customer star ratings for loyalty scoring, lookalike modeling for targeting high potential customers, detailed vehicle renderings and dealership visit histories for in-dealership personalization, and commerce workflows for parts replacement and dealer-initiated requests for next day delivery.
MuleSoft is the integration backbone in the architecture, consolidating data from the warehouse, ERP Infor, Databricks, Marketing Cloud and Tableau while enabling rapid API delivery and synchronization across systems. The program delivered an operational API cadence that reduced API build times from weeks to two to five days and produced 45 APIs in six months, while maintaining real time updates when customer records change in the Aston Martin mobile app. Salesforce on Alibaba Cloud was used to meet China data residency requirements and integrations with regional messaging apps such as WeChat and WeCom extend dealer visibility into local communications.
Governance and rollout included a consulting engagement with Arlanis Reply to implement Data Cloud and Marketing Cloud, achieving go live in four months which was reported as 20 percent faster than standard implementation timelines and reducing development spend. The combined architecture centralizes data governance and API management via MuleSoft and Data Cloud, enables dealer and corporate teams to prioritize VIPs and personalize outreach, and positions Aston Martin to leverage Einstein Copilot for Marketing to automate personalized campaign creation and post purchase engagement.
|
 |
River Mobility India | Automotive | 300 | $12M | India | Salesforce | Salesforce Automotive Cloud | Automotive Dealership CRM | 2023 | Cloud Odyssey |
In 2023, River Mobility India implemented Salesforce Automotive Cloud as its Automotive Dealership CRM to capture orders and consolidate customer and vehicle data before opening its first showroom. The deployment established a centralized CRM backbone to power sales, service and marketing workflows across India, creating a single customer and vehicle record used for order intake and aftersales activity.
Salesforce Automotive Cloud was configured to manage order capture, consolidated customer and vehicle records, service scheduling, job card automation, invoice generation and marketing engagement, aligning with standard Automotive Dealership CRM functional workflows. The implementation emphasized automation of core CRM and aftersales processes to streamline order to service lifecycle and reduce manual handoffs.
Cloud Odyssey led the implementation and completed the initial rollout prior to showroom opening, with governance focused on order to invoice and service workflow orchestration. The customer case notes instant invoice generation, automated job cards and service invoices delivered within 24 hours, and faster adoption among sales and service teams.
|
 |
Sony Honda Mobility Japan | Automotive | 300 | $1M | Japan | Salesforce | Salesforce Automotive Cloud | Automotive Dealership CRM | 2024 | n/a |
In 2024, Sony Honda Mobility Japan deployed Salesforce Automotive Cloud together with Data Cloud, MuleSoft and Tableau to create single customer and vehicle profiles and to streamline contact center and service workflows in Japan. Salesforce publicly reported the customer selecting Automotive Cloud in 2024 to enable real time, data driven service and personalized vehicle owner experiences, and the implementation narrative reflects that public statement.
The implementation combined Salesforce Automotive Cloud CRM modules for contact center case management and service operations with Data Cloud as the unified customer and vehicle profile store. MuleSoft was used to orchestrate integrations across enterprise data sources and operational systems, while Tableau provided analytics and reporting on resolved profiles and service workflows.
Sony Honda Mobility Japan implemented Salesforce Automotive Cloud as an Automotive Dealership CRM to centralize CRM for contact center and service business functions. Operational scope emphasized Japan facing service and support teams, with configuration focused on profile resolution, case routing, and service advisor workflows to support personalized owner engagement.
Governance centered on a consolidated profile schema and event driven data flows to maintain single customer and vehicle records, with rollout oriented toward standardizing contact center and service processes. The deployment positions Salesforce Automotive Cloud, Data Cloud, MuleSoft and Tableau as an integrated stack for Sony Honda Mobility Japan to operate a unified Automotive Dealership CRM and enable the real time, data driven service objectives publicly reported by Salesforce.
|
 |
|
Retail | 250 | $63M | United Kingdom | Salesforce | Salesforce Automotive Cloud | Automotive Dealership CRM | 2024 | CitNOW |
|
Showing 1 to 4 of 4 entries
Buyer Intent: Companies Evaluating Salesforce Automotive Cloud
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Salesforce Automotive Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Salesforce Automotive Cloud Coverage
Salesforce Automotive Cloud is a Automotive Dealership CRM solution from Salesforce.
Companies worldwide use Salesforce Automotive Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Aston Martin, Vindis Group, River Mobility India and Sony Honda Mobility Japan are recorded users of
Salesforce Automotive Cloud for Automotive Dealership CRM.
Companies using Salesforce Automotive Cloud are most concentrated in Manufacturing, Retail and Automotive, with adoption spanning over 21 industries.
Companies using Salesforce Automotive Cloud are most concentrated in United Kingdom, India and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Salesforce Automotive Cloud across Americas, EMEA, and APAC.
Companies using Salesforce Automotive Cloud range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of Salesforce Automotive Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Salesforce Automotive Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Automotive Dealership CRM.