Carlsbad, 92008, CA,
United States
Sor Technology Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sor Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Sor Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sor Technology has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, Trillian for Collaboration in 2016, Telerik Sitefinity CMS for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sor Technology is running and its propensity to invest more and deepen its relationship with Tawk.to , Cerulean Studios , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sor Technology revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sor Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cerulean Studios | Legacy | Trillian | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Sor Technology implemented Trillian as an on-premises Trillian Server to strengthen internal communications and messaging across its US operations, deploying a Collaboration platform to support IT and operational teams. The rollout focused on providing a consistent mobile messaging experience while centralizing administrative controls and message storage.
The implementation configured Trillian Server capabilities including reliable mobile clients, administratively-controlled group chats, and centralized message archiving. Engineers instrumented Trillian API endpoints and chatbot CI/CD hooks to enable automated alerting and programmatic message flows, aligning messaging with operational automation pipelines.
Integrations included Active Directory integration for centralized authentication and user provisioning across the companys US sites, and API-level connectivity for the vendor supplied chatbot automation. Operational coverage was scoped to Sor Technology US operations and targeted business functions in operations, IT, and frontline service communications.
Governance was enforced through administrative group chat controls and centralized archiving to establish consistent messaging policies and auditability. The deployment delivered improved operational visibility through automated alerts and API-driven notifications, according to the vendor case study.
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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