Sorocaba, 18052-775,
Brazil
Sorocaba Refrescos Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sorocaba Refrescos Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Sorocaba Refrescos Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sorocaba Refrescos Brazil has purchased the following applications: TOTVS Fluig for Business Process Management in 2018, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sorocaba Refrescos Brazil is running and its propensity to invest more and deepen its relationship with TOTVS , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sorocaba Refrescos Brazil revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sorocaba Refrescos Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TOTVS | Legacy | TOTVS Fluig | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Sorocaba Refrescos implemented TOTVS Fluig to centralize and automate client and material registration workflows using Business Process Management capabilities, targeting RH, commercial, and marketing areas. The deployment focused on consolidating registration intake, approval routing, and process traceability to reduce manual handoffs across the companys consumer packaged goods operations.
The implementation configured TOTVS Fluig GED and workflow modules to provide document management and auditable process flows, with form based registration and automated routing for client and material inclusion. Configuration emphasized traceability and workflow orchestration, enabling reviewers in RH, commercial, and marketing to follow a single registered record through approval stages.
The six month implementation in Brazil was delivered with Fluig channel partner Average, and rollout covered cross functional registration processes rather than a single department. Operational scope included central registration desks and the downstream business functions responsible for onboarding clients and materials, with workflows instrumented for multi area visibility.
Governance centered on GED workflow usage for process traceability and standardizing inclusion steps across the business, with the stated outcome of reducing customer and material inclusion time by about 10 days and increasing productivity.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2025 | 2025 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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