Parsippany, 7054, NJ,
United States
SOS Security Technographics
SOS Security Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SOS Security and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 SOS Security employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SOS Security has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2013, Microsoft 365 for Collaboration in 2018, FreshDesk Customer Support for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SOS Security is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SOS Security revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SOS Security intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SOS Security Tech Stack and Enterprise Applications
SOS Security HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, SOS Security deployed Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System. The Oracle Taleo Cloud Service serves as the public facing applicant tracking system for SOS Security, delivered via a Taleo hosted careers experience and linked from the company website.
The implementation focuses on core applicant tracking capabilities common to the Recruiting,Applicant Tracking System category, including job requisition posting, candidate application intake, candidate status tracking, and screening workflow orchestration. Configuration emphasis was placed on career site integration and a Taleo hosted job search redirect, enabling standardized candidate lifecycle management and recruiter access to requisition and candidate queues.
Operational coverage centers on the recruiting and human resources functions, with the Oracle Taleo Cloud Service acting as the central system for posting roles on the careers page and routing applicants through defined recruiting stages. Governance includes centralized requisition control and hiring manager approval workflows implemented within the Taleo environment to enforce consistent hiring processes.
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SOS Security Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, SOS Security implemented Microsoft 365 to centralize enterprise Collaboration tools. The deployment aligns Microsoft 365 with core productivity and communication needs for the company, and public site markup indicates Microsoft 365 is used on their website.
Microsoft 365 was provisioned to deliver Collaboration capabilities including cloud email, real time chat and meetings, shared intranet and document libraries, and desktop and web productivity applications. Configuration emphasis included content management, co authoring and secure file sharing to support professional services delivery and internal team collaboration.
Operational coverage targets corporate functions across the United States including IT, professional services, sales and operations, with centralized tenant administration and governance controls for identity, access and content lifecycle. Rollout and governance applied Collaboration platform controls and administrative workflows typical for Microsoft 365 deployments, using built in admin tooling to manage policy, user lifecycle and content governance.
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SOS Security CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, SOS Security implemented FreshDesk Customer Support on its website to centralize external incident intake and customer inquiries. The deployment used FreshDesk Customer Support as a cloud-hosted, web-embedded support portal to capture website contact forms and route inbound cases to the support organization.
The deployment configured core Customer Support capabilities including ticket management, web portal intake, knowledge base articles, self-service workflows, automated ticket routing, priority and SLA controls. FreshDesk Customer Support was set up to normalize web and email tickets, apply categorization and routing rules, and expose a searchable knowledge base for end users consistent with typical Customer Support workflows.
Operational control was placed within the customer service organization, with governance focused on ticket intake, categorization, escalation, and closure workflows aligned to the application. The implementation centralized customer facing support on FreshDesk Customer Support and standardized support process orchestration and case lifecycle management across the support team.
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SOS Security IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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SOS Security CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at SOS Security
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SOS Security Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||