AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Southdown Tech Stack and Enterprise Applications

Southdown ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP n/a 2015 2016
In 2015, Southdown implemented Infor SunSystems as its ERP Financial platform to centralize financial accounting and reporting within the charity finance function. The deployment focused on configuring core general ledger and reporting capabilities in Infor SunSystems to support routine financial close activities and structured management reporting. The implementation covered preparation of monthly management accounts reports and variance analysis derived from Infor SunSystems, along with configuration to support preparation of annual budgets. The system was also configured to handle forecasts and five year strategic plans, and to support financial modelling for what if scenarios, using SunSystems reporting outputs and budget control features. Operational ownership sits with the finance and strategic planning teams who oversee the Infor SunSystems financial accounting software, extract report data, and develop upload templates for the system. Governance activity centers on managing report extraction, template versioning, and the workflows that feed budget, forecast, and strategic plan production, ensuring consistent inputs for management accounts and scenario modelling.
Southdown ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2021 2021
In 2021, Southdown implemented Freshservice as its IT Service Management platform. The deployment highlights Freshservice usage on the Southdown public website to provide an accessible self-service channel for staff and external stakeholders, supporting a United Kingdom based nonprofit with roughly 850 employees. The implementation leverages core IT Service Management capabilities typical of the category, including incident and request ticketing, a service catalog, knowledge base driven self-help, and workflow automation to route and prioritize service requests. Freshservice is configured to present a web-facing service portal and ticket capture forms, enabling structured intake and lifecycle management of support tickets alongside automated assignment and SLA-aware workflows. Operational coverage centers on IT and end-user support functions, with the Freshservice web portal acting as the primary touchpoint for employees and community users via the Southdown website. The architecture follows a cloud delivered SaaS model with the application embedded into the public site for service intake, and governance is organized around centralized service desk processes and portal content management to ensure consistent request handling and knowledge updates.
Southdown IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, Southdown implemented Microsoft Azure Cloud Services to host its public website. The deployment is categorized as Application Hosting and Computing Services and leverages Microsoft Azure Cloud Services for cloud compute, scalable web hosting, managed object storage, and platform level services to support site delivery and content management. The implementation architecture centers on cloud hosted web front end components and persistent storage, with typical Application Hosting and Computing Services capabilities such as autoscaling web tiers, managed storage buckets, SSL certificate handling, and platform monitoring and logging. Operational ownership sits with Southdown IT and digital teams, with the configuration supporting the charity website and online constituent engagement in the United Kingdom, and governance focused on centralized cloud resource management, access control for IT staff, and routine monitoring and deployment workflows for web updates.
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Southdown

First Name Last Name Title Function Department Email Phone
Head of Finance Director Finance
Director of Finance and ICT Director Finance
Head of ICT Director Finance

Apps Being Evaluated by Southdown Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southdown IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southdown digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Southdown Technographics
Southdown is a Non Profit organization based in United Kingdom, with around 850 employees and annual revenues of $40.0 million.
Southdown operates a diverse technology stack with applications such as Infor SunSystems, Freshservice and Microsoft Azure Cloud Services, covering areas like ERP Financial, IT Service Management and Application Hosting and Computing Services.
Southdown has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Freshworks and Microsoft.
Southdown recently adopted applications including Freshservice in 2021, DigitalOcean Droplets in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southdown’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Southdown’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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