Southdown Technographics
Southdown Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southdown and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Southdown employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southdown has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Freshservice for IT Service Management in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southdown is running and its propensity to invest more and deepen its relationship with Infor , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southdown revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southdown intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southdown Tech Stack and Enterprise Applications
Southdown ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Southdown implemented Infor SunSystems as its ERP Financial platform to centralize financial accounting and reporting within the charity finance function. The deployment focused on configuring core general ledger and reporting capabilities in Infor SunSystems to support routine financial close activities and structured management reporting.
The implementation covered preparation of monthly management accounts reports and variance analysis derived from Infor SunSystems, along with configuration to support preparation of annual budgets. The system was also configured to handle forecasts and five year strategic plans, and to support financial modelling for what if scenarios, using SunSystems reporting outputs and budget control features.
Operational ownership sits with the finance and strategic planning teams who oversee the Infor SunSystems financial accounting software, extract report data, and develop upload templates for the system. Governance activity centers on managing report extraction, template versioning, and the workflows that feed budget, forecast, and strategic plan production, ensuring consistent inputs for management accounts and scenario modelling.
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Southdown ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Southdown implemented Freshservice as its IT Service Management platform. The deployment highlights Freshservice usage on the Southdown public website to provide an accessible self-service channel for staff and external stakeholders, supporting a United Kingdom based nonprofit with roughly 850 employees.
The implementation leverages core IT Service Management capabilities typical of the category, including incident and request ticketing, a service catalog, knowledge base driven self-help, and workflow automation to route and prioritize service requests. Freshservice is configured to present a web-facing service portal and ticket capture forms, enabling structured intake and lifecycle management of support tickets alongside automated assignment and SLA-aware workflows.
Operational coverage centers on IT and end-user support functions, with the Freshservice web portal acting as the primary touchpoint for employees and community users via the Southdown website. The architecture follows a cloud delivered SaaS model with the application embedded into the public site for service intake, and governance is organized around centralized service desk processes and portal content management to ensure consistent request handling and knowledge updates.
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Southdown IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Southdown implemented Microsoft Azure Cloud Services to host its public website. The deployment is categorized as Application Hosting and Computing Services and leverages Microsoft Azure Cloud Services for cloud compute, scalable web hosting, managed object storage, and platform level services to support site delivery and content management.
The implementation architecture centers on cloud hosted web front end components and persistent storage, with typical Application Hosting and Computing Services capabilities such as autoscaling web tiers, managed storage buckets, SSL certificate handling, and platform monitoring and logging. Operational ownership sits with Southdown IT and digital teams, with the configuration supporting the charity website and online constituent engagement in the United Kingdom, and governance focused on centralized cloud resource management, access control for IT staff, and routine monitoring and deployment workflows for web updates.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Southdown
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Head of Finance | Director | Finance | ||||
| Director of Finance and ICT | Director | Finance | ||||
| Head of ICT | Director | Finance |
Apps Being Evaluated by Southdown Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||