Lexington, 29073, SC,
United States
Southeastern Freight Lines Technographics
Southeastern Freight Lines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southeastern Freight Lines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8500 Southeastern Freight Lines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southeastern Freight Lines has purchased the following applications: Ramsey Smartdollar for Earned Wage Access in 2016, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southeastern Freight Lines is running and its propensity to invest more and deepen its relationship with Ramsey Solutions , LivePerson , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southeastern Freight Lines revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southeastern Freight Lines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southeastern Freight Lines Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ramsey Solutions | Legacy | Ramsey Smartdollar | Earned Wage Access | HCM | n/a | 2016 | 2016 |
In 2016 Southeastern Freight Lines began offering Ramsey SmartDollar as an employee financial wellness benefit for its associates. The program was announced in November 2016 and was positioned to reach roughly 8,200 associates across the Southeastern U.S., delivered through HR and benefits channels.
Ramsey SmartDollar was implemented as a solution in the Earned Wage Access category and was used to provide employee-facing financial wellness capabilities. Typical capabilities associated with Ramsey SmartDollar in this category include financial education and budgeting tools, on-demand access to earned wages, and employee enrollment and eligibility workflows, all aligned with benefits administration and HR communication practices.
Governance and rollout were managed through HR and benefits operations, with the vendor press release framing the rollout as a move to enhance associate financial well-being. The announcement does not provide specific quantitative outcomes, so reporting on program impact or adoption metrics was not disclosed in the source release.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Southeastern Freight Lines implemented LivePerson Conversational Cloud on its public website to enable web-based conversational engagement. The deployment uses LivePerson Conversational Cloud and aligns with the Chatbots and Conversational AI category to provide automated messaging, conversational routing, and live agent handoff for online customer inquiries. The implementation is focused on the company website as the primary channel and targets customer service and digital contact workflows for shipment and account inquiries.
The LivePerson Conversational Cloud configuration includes conversational bot engines, session-based messaging, intent detection, automated escalation to human agents, and analytics for conversation monitoring. Operational coverage centers on the website digital channel and customer service teams, with governance oriented around conversational script management, escalation rules, and performance monitoring through the platform analytics. The implementation emphasizes conversational orchestration and alignment of digital channel staffing and workflows to support continuous dialog management on the web channel.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Southeastern Freight Lines implemented Microsoft 365 as its primary collaboration platform. The Microsoft 365 deployment supports Collaboration use cases across the organization and is referenced on the company public website, signaling a broader adoption of cloud-native productivity and communication tooling.
The implementation centers on standard Microsoft 365 capabilities including enterprise email and calendaring, team chat and meetings, cloud file storage and synchronization, and intranet and document collaboration services. Functional modules in use align with common Collaboration workflows, covering unified communication, document management, coauthoring, and built-in compliance and information protection controls that are typical for Microsoft 365 deployments.
The rollout was provisioned to serve the company workforce of approximately 8,500 employees, enabling cross-functional collaboration across corporate and operational teams. Administrative governance is organized around centralized Microsoft 365 tenant controls, account and access management, and platform level policy configuration to standardize collaboration, secure content, and manage user lifecycle within the Collaboration environment.
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Southeastern Freight Lines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Southeastern Freight Lines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||