Palm Beach, 33480, FL,
United States
Southern Airways Express Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Airways Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Southern Airways Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Airways Express has purchased the following applications: Sage Intacct for ERP Financial in 2017, ADP Workforce Now for Core HR in 2018, AirMAX Flight Management System for Flight Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Airways Express is running and its propensity to invest more and deepen its relationship with Sage , CyberSource, Visa company , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Airways Express revenues, which have grown to $92.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Airways Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2018 | 2018 |
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HR Compliance | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AirMax Systems | Legacy | AirMAX Flight Management System | Flight Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Southern Airways Express implemented AirMAX Flight Management System, Apps Category "". The AirMAX Flight Management System was provisioned to centralize Flight Desk and SOCC operations and to support high-volume call center reservation and passenger disruption workflows for the carrier.
The implementation focused on core flight desk capabilities including booking and reservation management, passenger irregularity handling for weather and mechanical delays or cancellations, corporate account creation and debt collections, employee travel coordination, and payments and refunds processing. AirMAX Flight Management System was configured to align with operational roles such as Flight Desk Operations Manager, SOCC flight follower, and call center agents, and the deployment included operational tooling for agent training and technical support to stations.
Integrations were implemented with existing GDS and contact/payment systems that Southern staff already used, including Worldspan, Videcom VARS/VRS, SITA, Zenith for distribution and interline flows, Ring Central and Talk Desk for voice handling, and Base Commerce and CyberSource for payment processing. Operational coverage explicitly spanned the central call center, SOCC, station technical support, and employee travel coordination workflows, and governance emphasized role-based configuration, agent training, and procedure alignment between Operations and Customer Service teams.
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Passenger Service Systems | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shopping Cart Management | eCommerce |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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