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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Southern Botanical Tech Stack and Enterprise Applications

Southern Botanical ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Viewpoint Construction Legacy Viewpoint Vista Construction ERP ERP Services and Operations n/a 2016 2017
In 2016, Southern Botanical implemented Viewpoint Vista, a Construction ERP, to establish a secure, customer-facing payments capability and to reduce outstanding day sales. Southern Botanical, a Dallas based commercial and residential landscaping contractor, created a customer payment portal that synchronizes invoice and payment status with Viewpoint Vista and allows customers to review their current payment status online. The implementation centered on extending accounts receivable and customer self-service functionality, integrating a web payment portal with Viewpoint Vista to surface billing data and receipt status. Configuration work focused on aligning invoice visibility, payment recording, and cash application workflows so posted payments in the portal update Viewpoint Vista records, enabling a single source of truth for receivables. Operational coverage emphasized finance and customer service functions, where the portal reduced manual status inquiries and provided customers direct access to their account balances. The rollout required mapping AR processes to the Construction ERP data model, establishing synchronization rules between the portal and Viewpoint Vista, and defining authorization and reconciliation controls for posted transactions. Governance changes included updated receivables workflows and ownerhip for portal reconciliations within the finance organization, and the portal was explicitly positioned to support the business objective of reducing outstanding day sales while improving payment transparency for customers.
Southern Botanical Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Southern Botanical implemented Microsoft 365 to support Collaboration across its United States operations and to centralize communication and project coordination for its construction and real estate business functions. The deployment targeted the companys 223 employees and is described on Southern Botanical's public website as using Microsoft 365 for collaboration capabilities, aligning the Company Application Category Business Function relationship between Southern Botanical, Microsoft 365, Collaboration, and corporate communications and project teams. The implementation leverages core Microsoft 365 collaboration capabilities including Exchange online email, Microsoft Teams for meetings and messaging, SharePoint and OneDrive for document management, and Office productivity applications to enable real time coauthoring, version control, and shared document libraries. Configuration emphasis reflects standard collaboration workflows such as team workspaces, centralized inbox management, and document lifecycle controls to support cross functional coordination. Operational architecture follows a cloud tenant model with centralized administration, role based access controls and organization wide collaboration policies to govern access and content. Microsoft 365 is referenced on Southern Botanical's public website, indicating the deployment is visible to external audiences and is positioned as an enterprise collaboration foundation for internal business functions.
Southern Botanical CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2019 2019
In 2019, Southern Botanical implemented CallRail Call Tracking on its public website to capture inbound phone leads for its construction and real estate services. The deployment centers on the CallRail Call Tracking solution within the Call Tracking and Recording category and is scoped to web-driven marketing channels rather than on-premise telephony infrastructure. Configuration focused on embedding the CallRail JavaScript tracking snippet across site pages and provisioning dynamic tracking numbers to attribute calls to specific campaigns and pages. Implemented functional capabilities align with Call Tracking and Recording expectations, including session level attribution, call routing to existing business numbers, and call recording and analytics for voice interaction review. Operational coverage centers on marketing and sales workflows that consume call-level data for lead qualification and channel attribution, with the website as the primary touchpoint for tracking. Governance practices inferred from the implementation emphasize management of tracking number pools, configuration of call recording consent where applicable, and administrative control over campaign tagging and reporting access. The implementation narrative documents Southern Botanical, CallRail Call Tracking, and the Call Tracking and Recording category, reflecting a web-centric approach to capturing and analyzing inbound phone leads without naming additional system integrations.
Southern Botanical IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Southern Botanical

First Name Last Name Title Function Department Email Phone
President & CEO CXO Finance
Chief Operating Officer CXO Finance
Operations Manager Manager Finance
Construction Operations Manager Manager Operations
Superintendent Manager Operations
Preconstruction Manager Manager Operations

Apps Being Evaluated by Southern Botanical Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southern Botanical IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southern Botanical digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Southern Botanical Technographics
Southern Botanical is a Construction and Real Estate organization based in United States, with around 223 employees and annual revenues of $24.0 million.
Southern Botanical operates a diverse technology stack with applications such as Viewpoint Vista, Microsoft 365 and CallRail Call Tracking, covering areas like Construction ERP, Collaboration and Call Tracking and Recording.
Southern Botanical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Viewpoint Construction, Microsoft and CallRail.
Southern Botanical recently adopted applications including Microsoft 365 in 2020, Google Cloud Platform (GCP) in 2020 and CallRail Call Tracking in 2019, highlighting its ongoing modernization strategy.
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Our research team continuously updates Southern Botanical’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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