Dallas, 75247, TX,
United States
Southern Botanical Technographics
Southern Botanical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Botanical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 223 Southern Botanical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Botanical has purchased the following applications: Viewpoint Vista for Construction ERP in 2016, Microsoft 365 for Collaboration in 2020, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Botanical is running and its propensity to invest more and deepen its relationship with Viewpoint Construction , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Botanical revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Botanical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southern Botanical Tech Stack and Enterprise Applications
Southern Botanical ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viewpoint Construction | Legacy | Viewpoint Vista | Construction ERP | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Southern Botanical implemented Viewpoint Vista, a Construction ERP, to establish a secure, customer-facing payments capability and to reduce outstanding day sales. Southern Botanical, a Dallas based commercial and residential landscaping contractor, created a customer payment portal that synchronizes invoice and payment status with Viewpoint Vista and allows customers to review their current payment status online.
The implementation centered on extending accounts receivable and customer self-service functionality, integrating a web payment portal with Viewpoint Vista to surface billing data and receipt status. Configuration work focused on aligning invoice visibility, payment recording, and cash application workflows so posted payments in the portal update Viewpoint Vista records, enabling a single source of truth for receivables.
Operational coverage emphasized finance and customer service functions, where the portal reduced manual status inquiries and provided customers direct access to their account balances. The rollout required mapping AR processes to the Construction ERP data model, establishing synchronization rules between the portal and Viewpoint Vista, and defining authorization and reconciliation controls for posted transactions.
Governance changes included updated receivables workflows and ownerhip for portal reconciliations within the finance organization, and the portal was explicitly positioned to support the business objective of reducing outstanding day sales while improving payment transparency for customers.
|
Southern Botanical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Southern Botanical implemented Microsoft 365 to support Collaboration across its United States operations and to centralize communication and project coordination for its construction and real estate business functions. The deployment targeted the companys 223 employees and is described on Southern Botanical's public website as using Microsoft 365 for collaboration capabilities, aligning the Company Application Category Business Function relationship between Southern Botanical, Microsoft 365, Collaboration, and corporate communications and project teams.
The implementation leverages core Microsoft 365 collaboration capabilities including Exchange online email, Microsoft Teams for meetings and messaging, SharePoint and OneDrive for document management, and Office productivity applications to enable real time coauthoring, version control, and shared document libraries. Configuration emphasis reflects standard collaboration workflows such as team workspaces, centralized inbox management, and document lifecycle controls to support cross functional coordination.
Operational architecture follows a cloud tenant model with centralized administration, role based access controls and organization wide collaboration policies to govern access and content. Microsoft 365 is referenced on Southern Botanical's public website, indicating the deployment is visible to external audiences and is positioned as an enterprise collaboration foundation for internal business functions.
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Southern Botanical CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Southern Botanical implemented CallRail Call Tracking on its public website to capture inbound phone leads for its construction and real estate services. The deployment centers on the CallRail Call Tracking solution within the Call Tracking and Recording category and is scoped to web-driven marketing channels rather than on-premise telephony infrastructure.
Configuration focused on embedding the CallRail JavaScript tracking snippet across site pages and provisioning dynamic tracking numbers to attribute calls to specific campaigns and pages. Implemented functional capabilities align with Call Tracking and Recording expectations, including session level attribution, call routing to existing business numbers, and call recording and analytics for voice interaction review.
Operational coverage centers on marketing and sales workflows that consume call-level data for lead qualification and channel attribution, with the website as the primary touchpoint for tracking. Governance practices inferred from the implementation emphasize management of tracking number pools, configuration of call recording consent where applicable, and administrative control over campaign tagging and reporting access.
The implementation narrative documents Southern Botanical, CallRail Call Tracking, and the Call Tracking and Recording category, reflecting a web-centric approach to capturing and analyzing inbound phone leads without naming additional system integrations.
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Southern Botanical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Southern Botanical
Apps Being Evaluated by Southern Botanical Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||