Southern Cross Care (NSW & ACT)
16-18 Bridge St,
Epping, 2121, NSW,
Australia
Epping, 2121, NSW,
Australia
61 18 0063-2314
Leisure and Hospitality
Southern Cross Care (NSW & ACT) Technographics
Southern Cross Care (NSW & ACT) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Cross Care (NSW & ACT) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Southern Cross Care (NSW & ACT) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Cross Care (NSW & ACT) has purchased the following applications: MYOB Greentree for ERP Financial in 2019, UKG Ready HR (ex Kronos Workforce Ready HR) for Core HR in 2020, Epicor Senior Living for Healthcare ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Cross Care (NSW & ACT) is running and its propensity to invest more and deepen its relationship with MYOB , UKG , Payroll Metrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Cross Care (NSW & ACT) revenues, which have grown to $152.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Cross Care (NSW & ACT) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southern Cross Care (NSW & ACT) Tech Stack and Enterprise Applications
Southern Cross Care (NSW & ACT) ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| MYOB | Legacy | MYOB Greentree | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Southern Cross Care (NSW & ACT) implemented MYOB Greentree as its ERP Financial platform to centralise accounting across its network of 55 facilities and 26 locations. The deployment targeted the finance function supporting project accounting for property development, management reporting to the board, and transactional finance for care, hospitality, and maintenance operations across the organisation.
The implementation configured the Greentree Financial Management suite to provide centralised general ledger, automated cheque runs and cheque reprints, user defined functions for report composition, and activity trees used to classify project costs and work in progress. Configuration emphasized rapid period close and consolidated reporting capabilities, with tailored reports that summarize the 55 facility-level reports into single-page management summaries.
Greentree was instrumented to exchange data with the organisation’s existing tools, explicitly integrating with Microsoft Excel for budget and journal updates and accepting payroll exports from the standalone payroll system. Operational coverage included the finance department, facility accountants, and board reporting workflows, and enabled electronic distribution of facility reports by email rather than print and fax.
Governance and process changes accompanied the software adoption, leveraging similarity to the prior cba 2000 system to reduce training friction, preserve existing chart of accounts knowledge, and support a scheduled, on-budget rollout. Month-end procedures were restructured around a one click period close and live data access to remove rolling month workarounds and streamline review and approval cycles.
Reported outcomes from the organisation include faster system performance, improved reporting accuracy through Excel integration, near real time report distribution to facilities, and materially faster month-end processing with period close reduced from the previously reported 30 minutes to approximately one minute. Southern Cross Care described the implementation as fitting their non profit operational and reporting needs, and suitable to support projected growth.
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Southern Cross Care (NSW & ACT) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready HR (ex Kronos Workforce Ready HR) | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Southern Cross Care (NSW & ACT) deployed UKG Ready HR (ex Kronos Workforce Ready HR) as their Core HR application. UKG Ready HR is used to power the organisation's external careers portal at https://secure.workforceready.com.au/ta/6174117.careers, exposing recruitment workflows and candidate access to job listings hosted on the platform.
The deployment was implemented as a cloud-hosted Core HR solution and configured to support standard HRIS functions, including employee master data management, onboarding workflows, position management, and absence management. UKG Ready HR (ex Kronos Workforce Ready HR) provides the functional backbone for personnel data, role assignments, and candidate-facing recruitment pages, aligning HR operational processes with a single system of record.
Operational coverage targets HR, Talent Acquisition, and workforce administration across Southern Cross Care (NSW & ACT), supporting approximately 2,100 employees across care sites and corporate locations in New South Wales and the Australian Capital Territory. Governance emphasis in the implementation focused on centralising employee records and standardising onboarding and absence processes, while the careers portal integration provides a public-facing channel for candidate engagement through the UKG Ready HR platform.
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Payroll | HCM |
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2016 | 2017 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time Clock (Hardware) | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2016 | 2017 |
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Workforce Scheduling | HCM |
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2023 | 2023 |
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Southern Cross Care (NSW & ACT) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Senior Living | Healthcare ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Southern Cross Care (NSW & ACT) implemented Epicor Senior Living, deploying a Healthcare ERP to support its independent living, residential aged care and community care operations across New South Wales and the Australian Capital Territory. The implementation used Epicor Senior Living Solution SLS as the core application to centralize financials, resident care records and operational workflows.
Configuration emphasized SLS functional modules and adjacent capabilities, with project activities referencing Procure to Pay, business process management and CRM as complementary additions during upsell phases. Workstreams included phase two functionality delivery, data model configuration for care and finance, and setup of role based access and transactional workflows to align clinical and back office processes.
Operational delivery involved distributed teams and stakeholder engagement, with teams of 10 based in Australia, New Zealand, Malaysia and India and direct discussions with the ERP product team in the USA. The program instituted detailed timesheet and billing controls and structured reporting into client project managers and a Steering Committee to coordinate cross functional requirements.
Project governance covered management of the project budget, new phases, work orders and change requests, and oversight of timesheet approval and billing through to execution of an application support contract. The engagement included vendor management for complementary products such as e-marketing, Basware and Telstra, and provided pre and post project advisory support and change management assistance to internal stakeholders.
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Southern Cross Care (NSW & ACT) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Southern Cross Care (NSW & ACT) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Southern Cross Care (NSW & ACT) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Southern Cross Care (NSW & ACT) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Southern Cross Care (NSW & ACT) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Southern Cross Care (NSW & ACT) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Southern Cross Care (NSW & ACT) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Southern Cross Care (NSW & ACT)
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Apps Being Evaluated by Southern Cross Care (NSW & ACT) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southern Cross Care (NSW & ACT) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southern Cross Care (NSW & ACT) digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Southern Cross Care (NSW & ACT) Technographics
Southern Cross Care (NSW & ACT) is a Leisure and Hospitality organization based in Australia,
with around 2100 employees and annual revenues of $152.0 million.
Southern Cross Care (NSW & ACT) operates a diverse technology stack with applications such as
MYOB Greentree, UKG Ready HR (ex Kronos Workforce Ready HR) and Epicor Senior Living,
covering areas like ERP Financial, Core HR and Healthcare ERP.
Southern Cross Care (NSW & ACT) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MYOB, UKG and Epicor.
Southern Cross Care (NSW & ACT) recently adopted applications including
RLDatix Optima in 2023, CodeTwo Email Signatures in 2021 and Freshservice in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southern Cross Care (NSW & ACT)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Southern Cross Care (NSW & ACT)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southern Cross Care (NSW & ACT) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.