List of Epicor Senior Living Customers
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United States
Since 2010, our global team of researchers has been studying Epicor Senior Living customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Senior Living for Healthcare ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Senior Living for Healthcare ERP include: Bupa Australia, a Australia based Insurance organisation with 13382 employees and revenues of $5.49 billion, Calvary Health Care, a Australia based Healthcare organisation with 18000 employees and revenues of $1.55 billion, Regis Aged Care, a Australia based Healthcare organisation with 12000 employees and revenues of $822.0 million, Aegis Aged Care, a Australia based Healthcare organisation with 4500 employees and revenues of $640.0 million, BaptistCare, a Australia based Non Profit organisation with 12000 employees and revenues of $465.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor Senior Living, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Epicor Senior Living customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advantaged Care | Healthcare | 400 | $40M | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2014 | n/a |
In 2014, Advantaged Care implemented Epicor Senior Living. The Epicor Senior Living Healthcare ERP was deployed to centralize resident billing and financial management across its New South Wales aged care facilities.
The deployment emphasized Epicor SLS billing capabilities and Epicor Financials configuration to support end to end billing, collections and allocation of payments, direct debit processing, processing of adjustments and journal entries, and maintenance of bond and RAD registers. System configuration incorporated fee rate updates as released by the Department of Human Services, accounts receivable control procedures, and month end reconciliation workflows that combined system generated reports with MS Excel.
Integrations and platform work included implementation of XL Connect and patch upgrades for Epicor SLS and Financials, budget worksheet uploads into Epicor to feed FRx reporting, and ongoing vendor work order management with Epicor alongside the internal IT team for issue triage and resolution. Operational coverage spanned accounting and billing teams, payroll support functions, CFO reporting activities, and routine interactions with NSW Trustee and Guardian and auditors for debts, bond refunds and subsidy calculations.
Governance practices established user acceptance testing for software updates, supervised training and mentoring of accounts officers, and regular management reporting on debtor issues and recovery processes. System administration responsibilities included managing work orders issued to the Epicor vendor, implementing updates with minimal disruption, and maintaining Epicor Senior Living as the organization s primary Healthcare ERP.
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Aegis Aged Care | Healthcare | 4500 | $640M | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2010 | n/a |
In 2010, Aegis Aged Care implemented Epicor Senior Living as its Healthcare ERP. The deployment covered Epicor SLS senior living management and Financial modules, and project records indicate Asset Management was configured for Aegis Aged Care as part of the implementation scope.
The implementation followed an end to end ERP approach including requirements analysis, configuration, gap design and data migration using the Data Migration Tool, with SQL based data extraction and mapping. Delivery and governance activities documented include project management, stakeholder liaison, business process documentation, running analysis sessions with end users, creation of training documentation, core user training and ongoing support, aligning finance and resident services workflows to Epicor Senior Living.
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Amana Living | Healthcare | 2000 | $150M | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2018 | Precise Business Solutions |
In 2018 Amana Living implemented Epicor Senior Living as its Healthcare ERP to consolidate core administrative and operational systems across its Australian senior living operations. The implementation was announced with Epicor Senior Living designated to support enterprise financial and operational workflows for the organization.
The Epicor Senior Living deployment was configured to address core Healthcare ERP capabilities, including financial management and general ledger, resident accounting and billing, procurement and inventory management, and operational reporting. The configuration emphasized role based access and workflow automation for routine accounting and supply chain transactions, aligned to aged care operational processes.
Architecturally the implementation established a centralized application footprint for Amana Living, with Epicor Senior Living serving as the primary transactional system for finance, procurement and care administration functions. The deployment scope included configuration of modules and data structures to support accounting, purchasing, inventory and operational reporting across Amana Living operations in Australia.
Precise Business Solutions was the system integrator responsible for the implementation, managing configuration, testing, user training and staged rollout activities. Precise Business Solutions lists Amana Living as a customer on its product site, reflecting the vendor relationship and implementation engagement.
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Anglican Care | Healthcare | 1129 | $87M | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2018 | n/a |
In 2018, Anglican Care deployed Epicor Senior Living as its Healthcare ERP to consolidate operational and administrative functions across its aged care services. The implementation focused on centralizing resident management, clinical documentation, finance and billing, and workforce rostering to align care delivery with administrative processes.
Epicor Senior Living was configured to provide core Healthcare ERP capabilities including care planning and clinical records, resident and bed management, accounts payable and receivable, procurement controls, and workforce management including rostering and payroll-ready data feeds. The deployment emphasized standardized data models and role based access to support clinical workflows and compliance reporting common to aged care operations.
Operational coverage included nursing, allied health, finance and operations teams within Anglican Care across its Australian sites, with governance oriented toward centralized recordkeeping and delegated approvals for clinical and financial transactions. Training and process alignment concentrated on embedding care planning, medication administration records, and rostering workflows into the Epicor Senior Living environment to reduce manual handoffs and improve cross functional coordination.
As an explicit outcome noted by Epicor, Anglican Care was represented among customers recognized at the ACSA Aged Care State Awards in 2019, with Anglican Care staff member Janean Cole named Employee of the Year for New South Wales. The recognition underscores a visible connection between the Healthcare ERP deployment and organizational practice, as reported by Epicor.
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BaptistCare | Non Profit | 12000 | $465M | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2022 | n/a |
In 2021, BaptistCare implemented Epicor Senior Living. Epicor Senior Living was deployed as a core Healthcare ERP to support resident management and to centralize operational data flows across multiple lines of business.
Deployment architecture was organized under a centralized Applications & Data Integration function led by an Application Manager, overseeing a 20 person team with five team leader directs. The implementation targeted operational coverage in New South Wales, the Australian Capital Territory and Western Australia, aligning Epicor Senior Living with resident-facing workflows and support functions. Configuration emphasized resident management capabilities, operational reporting, and the introduction of formal application lifecycle controls.
Epicor Senior Living was integrated into the enterprise application landscape using the organization’s enterprise integration strategy, explicitly linking to Mulesoft for middleware orchestration. The implementation exchanged transactional and master data with Technology One for enterprise ERP processes, with Microsoft Dynamics for CRM workflows, and with AlayaCare for case management touchpoints. These integrations supported end-to-end data consistency across care delivery, finance and customer engagement functions.
Governance design included vendor performance management, jointly developed business roadmaps, and the rollout of application lifecycle management practices to standardize change, release and compliance activities. Strengthening security and compliance was an explicit program objective, alongside implementing cost effective integration patterns to improve business experience and efficiency. Operational reporting and insight capabilities were formalized to support business stewardship and continuous improvement.
Documented program outcomes included jointly developed business roadmaps, improved vendor performance management, and implemented application lifecycle management processes. Strengthened security and compliance, cost effective integrations and operational reporting were recorded as program deliverables.
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Healthcare | 1954 | $140M | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2015 | n/a |
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Insurance | 13382 | $5.5B | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2015 | n/a |
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Healthcare | 18000 | $1.5B | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2013 | n/a |
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Healthcare | 528 | $31M | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2015 | n/a |
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Healthcare | 500 | $100M | Australia | Epicor | Epicor Senior Living | Healthcare ERP | 2020 | Precise Business Solutions |
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Buyer Intent: Companies Evaluating Epicor Senior Living
- Churches of Christ in Queensland, a Australia based Non Profit organization with 3883 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Churches of Christ in Queensland | Non Profit | 3883 | $256M | Australia | 2025-05-14 |