Carbondale, 62901-4332, IL,
United States
Southern Illinois University Technographics
Southern Illinois University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Illinois University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9576 Southern Illinois University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Illinois University has purchased the following applications: D-ID AI Agents for Chatbots and Conversational AI in 2025, Zoom for Audio Video and Web Conferencing in 2021, Dropbox Business for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Illinois University is running and its propensity to invest more and deepen its relationship with D-ID , Zoom Video Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Illinois University revenues, which have grown to $709.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Illinois University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southern Illinois University Tech Stack and Enterprise Applications
Southern Illinois University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| D-ID | Legacy | D-ID AI Agents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Southern Illinois University implemented D-ID AI Agents under the Chatbots and Conversational AI category to create simulated patient interactions for the SIU School of Medicine. The deployment produced real time virtual patients including a named agent 'Randy', designed to support medical student training and clinical skills practice.
The implementation used D-ID AI Agents' avatar infrastructure and conversational agent capabilities, combined with institution-managed prompt engineering and LLM integration to drive dialogue, nonverbal avatar behavior, and scenario orchestration. Functional components implemented include AI agent runtime, avatar rendering and speech synthesis, scenario scripting for clinical cases, and a prompt library maintained by SIU to shape clinical responses.
Integrations focused on connecting D-ID’s avatar infrastructure to institution-managed large language model endpoints and training scenario repositories, with SIU responsible for LLM integration and prompt version control. Operational scope centered on SIU School of Medicine learning and development in the United States, with a large scale pilot launched in March 2025 and ongoing expansion to additional cohorts and simulation scenarios.
Governance and rollout placed authorship of clinical prompts and scenario design with SIU faculty and educators, while D-ID provisioned avatar infrastructure and real time delivery, creating a clear split between vendor platform operations and institutional content governance. Outcomes documented include accelerating learner competency and reducing learner anxiety through scalable simulated patient interactions, and SIU is continuing outcome measurement as the program expands.
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Southern Illinois University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Southern Illinois University implemented Zoom as its Audio Video and Web Conferencing solution. Zoom is embedded on the university public website to provide direct meeting join points and virtual session access for scheduled events, classes and administrative meetings. Southern Illinois University uses Zoom for Audio Video and Web Conferencing to support academic delivery and administrative communications through its web presence.
The deployment leverages core Zoom capabilities such as video meetings, webinar hosting and scheduling workflows, surfaced as embedded sessions and event pages on the site. Architecturally this establishes a web embedded conferencing layer that exposes meeting entry and authentication flows via the public site, enabling remote participation for both internal and external audiences.
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Southern Illinois University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Southern Illinois University implemented Dropbox Business as an Enterprise Content Management solution. Dropbox Business is surfaced on the institution's public website to manage and deliver web-facing digital assets, providing cloud file storage, file sharing, synchronization, and version control for web content workflows.
The deployment functions as a centralized content repository for web editors, enabling permissioned access, shared link governance, and asset-level versioning consistent with Enterprise Content Management practices. Operational coverage centers on the university website and associated web content teams, with the application supporting communications and IT content workflows across the institution.
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Southern Illinois University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2023 | 2023 |
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Southern Illinois University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Southern Illinois University PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Southern Illinois University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Southern Illinois University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Southern Illinois University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Southern Illinois University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-02 | Southern Illinois University | Evaluated | Algolia | Algolia Search | Application, Web and Enterprise Search | Content Management |
| 2025-02-19 | Southern Illinois University | Evaluated | Elavon | Elavon | Payment Processing | ERP |