Dallas, 75235, TX,
United States
Southwest Airlines Technographics
Southwest Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southwest Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75000 Southwest Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southwest Airlines has purchased the following applications: Stripe Payments for Payment Processing in 2024, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2024, Brightcove for Audio Video and Web Conferencing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southwest Airlines is running and its propensity to invest more and deepen its relationship with Stripe , Adyen , CyberSource, Visa company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southwest Airlines revenues, which have grown to $26.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southwest Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southwest Airlines Tech Stack and Enterprise Applications
Southwest Airlines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2024 | 2024 |
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Payment Processing | ERP |
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2024 | 2024 |
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Payment Processing | ERP |
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2024 | 2024 |
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Southwest Airlines AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Southwest Airlines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brightcove | Legacy | Brightcove | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Southwest Airlines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2024 | 2024 |
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Southwest Airlines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2024 | 2024 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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Southwest Airlines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Southwest Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Southwest Airlines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||