Boise, 83704, ID,
United States
Southwest Idaho ENT Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Southwest Idaho ENT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Southwest Idaho ENT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southwest Idaho ENT has purchased the following applications: iSalus AllMeds EMR for Electronic Health Record in 2009, Microsoft 365 for Collaboration in 2016, Convirza Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southwest Idaho ENT is running and its propensity to invest more and deepen its relationship with iSalus , eClinicalWorks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southwest Idaho ENT revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southwest Idaho ENT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iSalus | Legacy | iSalus AllMeds EMR | Electronic Health Record | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, Southwest Idaho ENT implemented iSalus AllMeds EMR. The Electronic Health Record deployment focused on clinician-facing documentation and chart workflows managed at clinic level and overseen by the Health Administrator.
Operational practice documented preparation and digital entry of medical records using Centricity and AllMeds software, with iSalus AllMeds EMR serving as the primary repository for physician charting. Functional capabilities implemented included clinical documentation capture, physician chart sign-off workflows, and charge capture handoff to billing for patient invoicing. The operational scope covered front desk intake, clinical staff documentation, and health administration review within the single-clinic practice. Governance emphasized chart sign-off controls to authorize billing and routine documentation handoff processes.
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Southwest Idaho ENT implemented Microsoft 365 to support Collaboration across the organization. The cloud subscription was provisioned for a 30 employee specialty healthcare practice to centralize productivity, email, and document sharing for administrative and clinical staff.
The deployment used core Microsoft 365 capabilities including Exchange Online for email, SharePoint Online for document management and intranet content, OneDrive for user file sync, Microsoft Teams for real time communications, and Office desktop and web applications to support clinical scheduling, billing coordination and office workflows. Microsoft 365 is also surfaced on their public website according to site metadata, indicating use of tenant resources alongside the external web presence.
Operational coverage focused on practice administration, patient scheduling support, billing coordination and internal clinician communication, with centralized identity and access control managed through Microsoft account services to enable role based provisioning and basic data governance. Governance emphasized account lifecycle management, access controls and records organization consistent with a small healthcare provider using cloud Collaboration tools.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Convirza | Legacy | Convirza Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Southwest Idaho ENT implemented Convirza Call Tracking. The Convirza Call Tracking solution was added to the practice website to capture inbound patient and referral phone activity, aligned with the Call Tracking and Recording category. Deployment focused on website level call capture and session attribution to support front desk scheduling and marketing attribution workflows. The implementation targeted operational use by scheduling and patient intake staff at the 30 person healthcare practice.
Configuration emphasized standard Call Tracking and Recording capabilities including dynamic number insertion for web to call attribution, call recording for documentation and quality review, and analytics reporting to surface channel level call performance. Convirza Call Tracking was instrumented to route captured calls into existing phone handling and scheduling processes, and governance practices were adjusted to address patient privacy and call consent during intake interactions. The architecture reflects a lightweight website integrated deployment suitable for small healthcare practices, with operational ownership by front office and marketing personnel.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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