Portage, 49024, MI,
United States
Southwest Michigan Dermatology Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Southwest Michigan Dermatology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Southwest Michigan Dermatology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southwest Michigan Dermatology has purchased the following applications: NextGen Enterprise PM for Medical Practice Management in 2025, Microsoft 365 for Collaboration in 2022, NextGen Patient Engage powered by Luma for Customer Engagement in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southwest Michigan Dermatology is running and its propensity to invest more and deepen its relationship with NextGen Healthcare , Tebra Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southwest Michigan Dermatology revenues, which have grown to $9.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southwest Michigan Dermatology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| NextGen Healthcare | Legacy | NextGen Enterprise PM | Medical Practice Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Southwest Michigan Dermatology deployed NextGen Enterprise PM as its core Medical Practice Management application to streamline scheduling, intake, and revenue cycle workflows across its multi-site dermatology practice. The implementation is anchored on NextGen Healthcare cloud-based technology, and it aligns with the practice’s growth trajectory after opening a fifth location in fall 2024 and operating 19 providers from Portage, MI.
The deployment configures NextGen Enterprise PM with patient engagement and access modules, specifically NextGen Patient Engage powered by Luma for digital pre-visit intake, NextGen Patient Self-Scheduling powered by Luma for mobile appointment booking, and NextGen Waitlist powered by Luma to manage preferred appointment queues. NextGen Pay powered by InstaMed is included to centralize electronic bill pay and support practice billing workflows, creating an integrated patient financial experience within the Medical Practice Management environment.
Integrations are explicit and named, NextGen Patient Engage, Self-Scheduling, and Waitlist are implemented with Luma capabilities, and payment orchestration is implemented via InstaMed. Operational coverage is practice-wide, extending interoperability across the practice’s multiple locations and supporting both front-desk scheduling, clinical intake, and billing operations typical of a 75-employee dermatology group.
Governance and process changes focus on consolidating appointment intake, automating patient self-service, and standardizing billing flows within NextGen Enterprise PM, with planned rollouts across the practice’s sites to unify workflows. Configuration emphasizes role-based access for clinical and administrative staff, centralized scheduling rules, and digital intake automation to reduce manual paperwork and improve coordination between front office and clinical teams.
The implementation positions NextGen Enterprise PM and its Luma and InstaMed-enabled modules to enhance interoperability across locations and improve the patient experience through online intake, self-scheduling, waitlist management, and streamlined bill pay, reflecting the practice’s stated objectives to optimize operations and expand access to dermatology care.
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Medical Practice Management | ERP Services and Operations |
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2023 | 2023 |
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Patient Management | ERP Services and Operations |
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2025 | 2025 |
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Patient Management | ERP Services and Operations |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen Patient Engage powered by Luma | Customer Engagement | CRM | n/a | 2025 | 2025 |
In 2025, Southwest Michigan Dermatology implemented NextGen Patient Engage powered by Luma to establish Patient Engagement capabilities within its practice, deploying a Customer Engagement solution focused on mobile pre-visit intake, self-scheduling, and digital waitlists. The implementation is part of the 2025 solution rollout across the multi-site dermatology practice in Michigan, United States, and centers on improving patient experience and practice management workflows. NextGen Patient Engage powered by Luma was configured to include NextGen Self-Scheduling and Waitlist powered by Luma, with mobile pre-visit intake forms used to capture clinical and administrative information ahead of appointments. The deployment emphasizes patient-facing scheduling workflows, automated intake forms, and digital waitlist orchestration to reduce in-clinic administrative load and to streamline appointment access. Operational scope covers scheduling and front office functions across multiple clinic locations, with clinical intake processes adjusted to accept mobile-submitted patient data and to feed appointment workflows. Governance focused on redesigning scheduling and intake processes to align with the new digital pathways, and the rollout was positioned to improve practice efficiency and patient access as stated in the 2025 plan.
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Digital Workspace | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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