Space NK
5th Floor Shropshire House, 11-20 Capper Street,
London, WC1E 6JA,
United Kingdom
London, WC1E 6JA,
United Kingdom
44 20 8740-2085
Retail
Space NK Technographics
Space NK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Space NK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 558 Space NK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Space NK has purchased the following applications: Apple Pay for Payment Processing in 2021, Slack Connect for Collaboration in 2022, Forter for eCommerce Fraud Protection in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Space NK is running and its propensity to invest more and deepen its relationship with Apple , Klarna , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Space NK revenues, which have grown to $151.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Space NK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Space NK Tech Stack and Enterprise Applications
Space NK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Space NK implemented Apple Pay on their website. The Apple Pay integration provides Payment Processing capability for Space NK, directly supporting customer-facing e-commerce checkout flows on desktop and mobile Safari for Apple device users.
Deployment was executed as a web checkout integration embedded in the digital storefront, leveraging Apple Pay on-device authorization and tokenized card credentials to complete the payment step of the order flow. Functional elements implemented include the Apple Pay checkout button, client-side authorization handoff, and server-side receipt of payment tokens, covering online retail payment operations for Space NK in the United Kingdom.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2023 | 2023 |
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Space NK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Space NK implemented Slack Connect as its primary Collaboration application, deploying Slack on their website to extend messaging to external partners and customer touchpoints. The deployment focused on unifying corporate communications across merchandising, marketing, supply chain coordination, and store operations for a UK headquartered retail organization.
Slack Connect was configured to use shared channels, direct messages, threaded conversations, and file sharing to support cross-functional workflows. Workspace administration emphasized role based access controls, channel lifecycle governance, and compliance settings typical of Collaboration platforms to manage internal and external collaboration.
Operational coverage included the corporate HQ and retail site communications inside the United Kingdom, with Slack on their website enabling partner and customer facing engagement via the same Slack Connect workspace model. User provisioning, workspace governance, and channel naming conventions were used to separate customer facing channels from internal operational channels and to enforce moderation rules.
Governance and rollout were structured around staged enablement for store teams and corporate groups, standardized channel templates for merchandising and store operations, and documented policies for external Slack Connect channels. The implementation positioned Slack Connect as the Collaboration layer supporting real time operational coordination and external partner communication for Space NK.
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Collaboration | Collaboration |
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2023 | 2023 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Space NK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Forter | Legacy | Forter | eCommerce Fraud Protection | eCommerce | n/a | 2021 | 2021 |
In 2021, Space NK deployed Forter on its website to provide real-time fraud protection for online checkout. Forter is implemented as an eCommerce Fraud Protection solution to support order decisioning and risk scoring within the retailer's digital storefront.
The implementation leverages Forter’s core capabilities common to the category, including real-time risk scoring, automated decisioning for accept or decline outcomes, session and device profiling, and mechanisms for handling disputed transactions. Forter is configured to surface high-risk orders into manual review queues while allowing low-risk orders to proceed with automated approval, aligning with typical fraud operations and checkout optimization workflows.
Technically the deployment integrates client-side signal capture with server-side decisioning, using storefront instrumentation and API-based order evaluation to interpose fraud checks in the checkout flow. The integration footprint spans payment and order capture touchpoints, and it connects to customer service and fraud operations processes for review and dispute handling, reinforcing cross-functional coverage across ecommerce, payments, customer care, and finance functions.
Governance for the Forter rollout centers on rules tuning and review workflow orchestration, with fraud operations responsible for case management and policy adjustments. Operational controls include role-based access to decision logs and audit trails, and ongoing configuration updates to scoring thresholds to reflect shifts in transaction patterns.
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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Space NK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2012 | 2012 |
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Customer Analytics | CRM |
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2007 | 2007 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Space NK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Space NK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Space NK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Space NK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Space NK
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Customer Experience | Director | Customer Service | |
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Head of Customer Technology | Director | Customer Service | |
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Head of CRM & Loyalty | Director | IT | |
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Senior CRM Manager | Manager | IT | |
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Chief Technology Officer | CXO | IT | |
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Group Systems Manager | Manager | IT | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Space NK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Space NK IT executives and key decision makers. This section highlights Space NK's latest recorded technology evaluations, including Microsoft Dynamics 365 Business Central for ERP Financial on 2025-11-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Space NK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-03 | Space NK | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Space NK Technographics
Space NK is a Retail organization based in United Kingdom,
with around 558 employees and annual revenues of $151.0 million.
Space NK operates a diverse technology stack with applications such as
Apple Pay, Slack Connect and Forter,
covering areas like Payment Processing, Collaboration and eCommerce Fraud Protection.
Space NK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Salesforce and Forter.
Space NK recently adopted applications including
CHEQ GTMSec in 2024, Klarna Payments in 2023 and Microsoft 365 in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Space NK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Space NK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Space NK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.