Spaulding Ridge
203 N La Salle St suite 2300,
Chicago, 60601, IL,
United States
Chicago, 60601, IL,
United States
1 847-716-4889
Professional Services
Spaulding Ridge Technographics
Spaulding Ridge Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Spaulding Ridge and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Spaulding Ridge employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Spaulding Ridge has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Spaulding Ridge is running and its propensity to invest more and deepen its relationship with Ruby , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Spaulding Ridge revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Spaulding Ridge intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Spaulding Ridge Tech Stack and Enterprise Applications
Spaulding Ridge AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Spaulding Ridge deployed Ruby Live Chat on its public website to introduce a Chatbots and Conversational AI capability for handling inbound digital inquiries. The Ruby Live Chat implementation is embedded as a website chat widget delivering real-time agent messaging, automated conversational prompts for lead capture, transcript capture, and message queuing, with conversational workflows and agent handoff configured to support timely web engagement.
Operationally the Ruby Live Chat instance is scoped to the public site and supports marketing, business development, and client services as the primary business functions for routing and responding to website-driven contacts. Governance focused on configuring routing rules, canned responses, availability windows, and escalation workflows to human agents, aligning chat handling with existing customer engagement processes and consolidating web inquiry orchestration under a single conversational channel.
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Spaulding Ridge Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Spaulding Ridge implemented Microsoft 365. The professional services firm of about 500 employees in the United States adopted Microsoft 365 under the Collaboration category to centralize productivity, client facing communications, and project delivery workflows, and the company website contains references that indicate Microsoft 365 usage.
The Microsoft 365 deployment centers on core Collaboration modules, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real time collaboration, OneDrive for personal file synchronization, and Office desktop and web applications for authoring and productivity. Microsoft 365 deployments commonly include identity and access management with Azure Active Directory for single sign on and role based access control, along with administrative controls for tenant level configuration and service provisioning.
Operational scope for the implementation spans consulting and project teams as well as corporate functions such as finance and HR, aligning Collaboration capabilities with client engagement and internal knowledge management. Governance for the environment would be organized around centralized administration, policy based document retention and external sharing controls, and role based provisioning to enforce security and compliance across the Spaulding Ridge Microsoft 365 Collaboration footprint.
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Spaulding Ridge Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Spaulding Ridge implemented DocuSign eSignature to provide Digital Signing capability directly on its public website. The deployment centers on embedded signing flows tied to the company website, enabling external clients and prospects to execute contracts and engagement documents without a separate desktop client, and the implementation leverages DocuSign eSignature as the signing engine for those web‑facing workflows.
Configuration focuses on standard Digital Signing functionality, including reusable envelope and document templates, signer authentication options, and audit trail and certificate of completion features consistent with eSignature platforms. Administrative controls and template governance were established to centralize document configuration and signing workflows, and the solution is positioned to support client-facing contract execution and onboarding processes through the website.
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Spaulding Ridge CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Spaulding Ridge ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Spaulding Ridge SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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Spaulding Ridge IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Spaulding Ridge
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Consultant | Manager | Finance | |
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COO | CXO | Finance | |
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Apps Being Evaluated by Spaulding Ridge Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Spaulding Ridge IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Spaulding Ridge digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Spaulding Ridge Technographics
Spaulding Ridge is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
Spaulding Ridge operates a diverse technology stack with applications such as
Ruby Live Chat, Microsoft 365 and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
Spaulding Ridge has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ruby, Microsoft and DocuSign.
Spaulding Ridge recently adopted applications including
Ruby Live Chat in 2021, DocuSign eSignature in 2021 and 6sense Account Engagement Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Spaulding Ridge’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Spaulding Ridge’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Spaulding Ridge technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.