Portland, 97223, OR,
United States
Specialty Heating & Cooling Inc. Technographics
Specialty Heating & Cooling Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Specialty Heating & Cooling Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Specialty Heating & Cooling Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Specialty Heating & Cooling Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2005, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Specialty Heating & Cooling Inc. is running and its propensity to invest more and deepen its relationship with Intuit , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Specialty Heating & Cooling Inc. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Specialty Heating & Cooling Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Specialty Heating & Cooling Inc. Tech Stack and Enterprise Applications
Specialty Heating & Cooling Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2005 | 2005 |
In 2005, Specialty Heating & Cooling Inc. implemented Intuit Quickbooks Enterprise as its core ERP Financial application. The deployment centralized accounting for Specialty Heating & Cooling and its sister company Hybrid Heating, consolidating A/R, A/P, general ledger, payroll, job costing, monthly financial statements, bank reconciliations, and forecasting into a single operational system for a 20 employee contractor organization.
Intuit Quickbooks Enterprise was configured to support contractor-oriented bookkeeping, with job costing and payroll functioning as primary modules that feed the monthly close and forecasting workflows. Accounts receivable, accounts payable, and bank reconciliations were operated as discrete functional capabilities within the Quickbooks Enterprise environment to maintain financial controls and produce regular financial statements.
Human resources responsibilities were administered alongside the financial implementation, with staff maintaining employee files, selecting and managing health insurance programs, administering drug tests and background screening, acquiring driving records, and implementing employee handbook policies. HR and accounting functions were operationally linked through payroll and personnel recordkeeping, creating a combined administrative governance model for compliance and benefits administration.
Operationally the Intuit Quickbooks Enterprise instance served both legal entities, enabling unified bookkeeping and job-level costing across SHC and Hybrid Heating while preserving entity-level reporting. Financial workflows were organized around monthly statement production, bank reconciliation cycles, and forecasting inputs, with job costing data routed into general ledger processes to support contractor financial management.
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Specialty Heating & Cooling Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Specialty Heating & Cooling Inc. implemented LiveChat on its public website to add real time messaging capabilities. The deployment used LiveChat as the customer facing chat widget and aligns with Chatbots and Conversational AI functionality for small business customer engagement. The LiveChat implementation was scoped to inbound customer inquiries and appointment requests, reflecting operational deployment across customer service and field scheduling workflows.
Configuration focused on website widget placement, canned responses, offline contact forms, and chat transcripts to support service dispatch and lead capture. Operational ownership resides with service and sales staff given the company size of about 20 employees, with agents managing chats directly from the LiveChat application interface. Governance emphasized agent availability windows and standardized response templates to ensure consistent handling of customer interactions.
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Specialty Heating & Cooling Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Specialty Heating & Cooling Inc. implemented Microsoft 365 to address Collaboration needs for its 20-employee construction and real estate business. Microsoft 365 is deployed as a cloud-first collaboration platform supporting the company domain and centralized tenant administration.
The implementation emphasizes core Collaboration modules, including Exchange Online for email, Microsoft Teams for real-time communications and meetings, SharePoint Online and OneDrive for document storage, versioning, and team sites, and the Microsoft 365 suite of Office applications for desktop productivity. Microsoft 365 is also referenced on their public website, indicating surface-level integration or use of Microsoft-managed services in web-facing workflows. Administrative governance is handled through the Microsoft 365 admin console to manage user accounts, group permissions, and basic compliance settings, supporting both office administrative functions and field operations coordination typical for a small specialty contractor.
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Specialty Heating & Cooling Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Specialty Heating & Cooling Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Specialty Heating & Cooling Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Specialty Heating & Cooling Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Partner | Manager | Finance | ||||
| GM & Sales | CXO | Finance | ||||
| Controller | Director | Finance |
Apps Being Evaluated by Specialty Heating & Cooling Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||