AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Spencer Gifts Tech Stack and Enterprise Applications

Spencer Gifts ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM AS/400 ERP Financial ERP n/a 2011 2011
In 2011, Spencer Gifts implemented IBM AS/400 as its ERP Financial platform. The deployment focused on financial management workloads to support corporate accounting and management reporting. The implementation operationalized core general ledger functions, GL coding workflows, accrual calculation and posting assistance, and the production of a match pay file. IBM AS/400 was used to prepare ad hoc reports to management and to support month end close activities. Deployment leveraged the IBM AS/400 midrange architecture to host transaction and batch processing for accounting operations. The prepared match pay file produced standardized output for downstream payment or payroll processing, and ad hoc report generation fed management reporting channels. Operational scope covered finance and accounting teams across Spencer Gifts in the United States, with processes centered on centralized GL coding and accrual workflows to ensure consistent postings. Governance emphasized operator proficiency on AS400 financial routines, with staff responsibilities including applying GL codes, assisting with accruals, preparing match pay files, and delivering ad hoc management reports.
ERP Financial ERP 2016 2016
Expense Management ERP 2013 2013
Expense Management ERP 2013 2013
Payment Processing ERP 2020 2020
Spencer Gifts HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2021 2021
In 2021, Spencer Gifts implemented iCIMS Recruit Applicant Tracking System to support its Talent Acquisition and early onboarding workflows, categorized as Applicant Tracking System. The deployment focused on recruiter-facing operationalization across campus and field hiring, with Recruit and onboarding forms used to standardize requisition posting and candidate communication. Spencer Gifts leveraged iCIMS Recruit Applicant Tracking System for core recruitment functions including posting job requisitions, scheduling interviews, sending candidate emails, and distributing onboarding forms. Recruiters used the platform to manage candidate pipelines for 13 plus open roles, conduct phone screens, and coordinate interview slots, reflecting standard Applicant Tracking System capability such as requisition management, interview scheduling, and candidate correspondence. Operational coverage included the corporate Talent Acquisition team and the summer internship program, where staff used iCIMS to pull resumes, expedite software access for interns, and centralize candidate records. Sourcing activities were performed using external channels listed in recruiting notes, including LinkedIn, Indeed, and CareerBuilder, while onsite and virtual hiring events were managed via platforms noted by recruiting staff. Governance and workflow changes were enacted at the recruiter level, with processes to accelerate intern onboarding and to route candidate communications through iCIMS for traceability. The implementation narrative centers on Talent Acquisition, recruiting coordination, and onboarding processes within Spencer Gifts, with iCIMS Recruit Applicant Tracking System serving as the system of record for these hiring activities.
Core HR HCM 2014 2014
Payroll HCM 2014 2014
Recruiting, Applicant Tracking System HCM 2018 2018
Talent Sourcing HCM 2017 2017
Workforce Management HCM 2018 2018
Spencer Gifts ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CoStar Legacy CoStar Real Estate Manager Real Estate Property Management ERP Services and Operations n/a 2014 2014
In 2014, Spencer Gifts implemented CoStar Real Estate Manager as its centralized system for capturing lease deals and location records across its retail footprint. CoStar Real Estate Manager is positioned in the Real Estate Property Management category and was used to standardize deal intake and ongoing project recordkeeping. Implementation activities included entering new projects into CoStar Real Estate Manager as deals were made, updating project records regularly to maintain data accuracy, and compiling lease packages for delivery to landlords. The implementation encompassed lease administration workflows, insurance certificate tracking, and vendor lifecycle tasks, aligned with standard Real Estate Property Management functional workflows. Integrations explicitly included PeopleSoft for creation of new vendors as needed, indicating a transactional data flow between CoStar Real Estate Manager and finance systems for vendor and payables support. Operational responsibilities covered daily landlord communications, answering landlord calls, and requesting revised insurance certificates to validate coverage for each location, which extended the application use into landlord relationship management and site operations coordination. Governance centered on data handling and distribution controls, with teams responsible for ensuring sensitive information was not mishandled or distributed incorrectly and for timely compilation and transfer of lease documentation to landlords. These governance and workflow practices embedded CoStar Real Estate Manager into Spencer Gifts real estate, lease administration, finance, and property operations processes.
Spencer Gifts AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2012 2012
Spencer Gifts Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2010 2018
Spencer Gifts Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2015 2015
Spencer Gifts eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2015 2015
Product Review Management eCommerce 2015 2015
Spencer Gifts SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2019 2019
Spencer Gifts CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 1994 1994
Customer Engagement CRM 2018 2018
Customer Experience CRM 2019 2019
Customer Experience CRM 2021 2021
Data Management Platform CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Tag Management CRM 2021 2021
Spencer Gifts ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Spencer Gifts IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Spencer Gifts CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Spencer Gifts

First Name Last Name Title Function Department Email Phone
Senior Manager, Business Intelligence Manager IT
Manager, Data Analytics Manager IT
Director of Information Technology Director IT
Senior Director, Information Systems Development Director IT
Chief Information Officer - Senior Vice President CXO IT
Chief Operating Officer and CFO CXO Finance
SVP Planning & Allocation VP Operations
Manager of Financial Planning & Analysis Manager Finance
Manager FP&A Manager Finance
Finance Manager Manager Finance
Senior Manager Financial Planning Analysis Manager Finance
Senior Director, Field Human Resources Director HR
Purchasing Manager Manager Procurement
Divisional Vice President Human Resources VP HR
Senior Accounts Payable Manager Manager Finance
Talent Acquisition Manager Manager HR
HR Director Director HR
Director of Payroll Director Finance
Senior Regional HR Manager Manager HR
Director Talent Acquisition Director HR
Human Resources Director Director HR
Associate Director, HR & Communications Director HR
Director HR Director HR
Assistant Payroll Manager Manager HR

Apps Being Evaluated by Spencer Gifts Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Spencer Gifts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Spencer Gifts digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Spencer Gifts Technographics
Spencer Gifts is a Retail organization based in United States, with around 20000 employees and annual revenues of $2.50 billion.
Spencer Gifts operates a diverse technology stack with applications such as IBM AS/400, iCIMS Recruit Applicant Tracking System and CoStar Real Estate Manager, covering areas like ERP Financial, Applicant Tracking System and Real Estate Property Management.
Spencer Gifts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IBM, iCIMS and CoStar.
Spencer Gifts recently adopted applications including iCIMS Recruit Applicant Tracking System in 2021, Kibo Unified Commerce in 2021 and Adobe Experience Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Spencer Gifts’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Spencer Gifts’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Spencer Gifts technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.