AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Sphero Tech Stack and Enterprise Applications

Sphero ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2013 2013
In 2013 Sphero implemented Intuit Quickbooks Enterprise, an ERP Financial application, to centralize its accounting and financial operations. The deployment focused on establishing a single transactional system for finance and accounting workflows while leveraging staff experience with QuickBooks and advanced Excel for reporting and reconciliations. Configuration work emphasized core ERP Financial capabilities, including general ledger structures, accounts payable, accounts receivable, and financial reporting modules. For a retail business of Spheros size the implementation included chart of accounts rationalization and setup of inventory valuation processes consistent with standard ERP Financial functionality, with Excel used for supplemental analysis and custom reporting. Operational coverage centered on corporate finance and accounting teams supporting commercial and retail operations in the United States, with role based access controls and accounting period controls applied to enforce segregation of duties. The program included process redesign for month end close workflows, standardized journal entry procedures, and training for staff to align existing QuickBooks proficiency with Intuit Quickbooks Enterprise configuration and governance requirements.
ERP Financial ERP 2017 2017
Payment Processing ERP 2021 2021
Sphero AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ada Support Legacy Ada AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Sphero deployed Ada AI Chatbot on its website. The Ada AI Chatbot, classified in the Chatbots and Conversational AI category, delivers web based conversational self service to support Sphero customer support and pre sales engagement. Implementation centered on embedding the Ada AI Chatbot as a site delivered widget, enabling conversational flows, intent recognition, FAQ automation, and automated escalation to human agents when required. Functional modules implemented included dialogue management, response libraries, and analytics driven conversation testing, with operational ownership placed with the customer support organization and ongoing flow refinement conducted through the chatbot platform.
Sphero Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
In 2015, Sphero implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment centralized corporate email and calendaring, cloud file storage and real-time document collaboration to support Sphero’s approximately 131 employees across product, engineering, marketing and corporate functions. The implementation uses core Google Workspace modules including Gmail, Calendar, Google Drive, Docs, Sheets, Slides and Google Meet, managed through the Google Workspace Admin console with domain-level account provisioning and group-based access controls. Operational governance emphasizes centralized user administration, role-based access and security configuration, enabling standard collaboration workflows for content creation, review and cross-functional coordination.
Sphero Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Sphero eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
eCommerce eCommerce 2019 2019
eCommerce eCommerce 2021 2021
Sphero CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2019 2019
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Engagement CRM 2019 2019
Sphero SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2020 2020
Sphero PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Sphero IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Archive as a Service (AaaS) IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Sphero

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
CFO CXO Finance
COO CXO Finance
CTO & Co-Founder CXO Finance
VP, Finance and Accounting VP Finance
Controller Director Finance

Apps Being Evaluated by Sphero Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sphero IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sphero digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sphero Technographics
Sphero is a Retail organization based in United States, with around 131 employees and annual revenues of $31.0 million.
Sphero operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Ada AI Chatbot and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Sphero has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Ada Support and Google.
Sphero recently adopted applications including PayPal Enterprise in 2021, HelloSign in 2021 and Shopify in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sphero’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sphero’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sphero technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.