Boulder, 80301, CO,
United States
Sphero Technographics
Sphero Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sphero and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 131 Sphero employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sphero has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Ada AI Chatbot for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sphero is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sphero revenues, which have grown to $31.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sphero intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sphero Tech Stack and Enterprise Applications
Sphero ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013 Sphero implemented Intuit Quickbooks Enterprise, an ERP Financial application, to centralize its accounting and financial operations. The deployment focused on establishing a single transactional system for finance and accounting workflows while leveraging staff experience with QuickBooks and advanced Excel for reporting and reconciliations.
Configuration work emphasized core ERP Financial capabilities, including general ledger structures, accounts payable, accounts receivable, and financial reporting modules. For a retail business of Spheros size the implementation included chart of accounts rationalization and setup of inventory valuation processes consistent with standard ERP Financial functionality, with Excel used for supplemental analysis and custom reporting.
Operational coverage centered on corporate finance and accounting teams supporting commercial and retail operations in the United States, with role based access controls and accounting period controls applied to enforce segregation of duties. The program included process redesign for month end close workflows, standardized journal entry procedures, and training for staff to align existing QuickBooks proficiency with Intuit Quickbooks Enterprise configuration and governance requirements.
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ERP Financial | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2021 | 2021 |
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Sphero AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ada Support | Legacy | Ada AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Sphero deployed Ada AI Chatbot on its website. The Ada AI Chatbot, classified in the Chatbots and Conversational AI category, delivers web based conversational self service to support Sphero customer support and pre sales engagement.
Implementation centered on embedding the Ada AI Chatbot as a site delivered widget, enabling conversational flows, intent recognition, FAQ automation, and automated escalation to human agents when required. Functional modules implemented included dialogue management, response libraries, and analytics driven conversation testing, with operational ownership placed with the customer support organization and ongoing flow refinement conducted through the chatbot platform.
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Sphero Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sphero implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment centralized corporate email and calendaring, cloud file storage and real-time document collaboration to support Sphero’s approximately 131 employees across product, engineering, marketing and corporate functions.
The implementation uses core Google Workspace modules including Gmail, Calendar, Google Drive, Docs, Sheets, Slides and Google Meet, managed through the Google Workspace Admin console with domain-level account provisioning and group-based access controls. Operational governance emphasizes centralized user administration, role-based access and security configuration, enabling standard collaboration workflows for content creation, review and cross-functional coordination.
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Sphero Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Sphero CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Sphero SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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Sphero PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Sphero IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Archive as a Service (AaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sphero
Apps Being Evaluated by Sphero Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||