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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Spicerhaart Estate Agents Tech Stack and Enterprise Applications

Spicerhaart Estate Agents AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Spicerhaart Estate Agents implemented LiveChat on their public website. The LiveChat application operates as a Chatbots and Conversational AI solution to handle online customer engagement, lead capture, and real time inquiry handling for estate agency functions. The deployment uses a LiveChat web widget embedded on property listing and contact pages, configured for proactive chat invitations, canned responses, and conversational routing to on site agents. Functional capabilities in use include automated chatbot triage, live agent escalation, conversation transcripts, and contact capture forms to qualify prospects before agent handoff. Operational coverage is focused on the corporate website that supports UK property sales and lettings, with customer service, sales, and lettings teams accessing conversations through the LiveChat agent console. Chat queues and skill based routing are configured to direct enquiries to the appropriate teams during staffed hours, enabling synchronous handling of buyer and tenant inquiries. Governance and rollout were managed as a site level web deployment, with ongoing updates to message templates and agent scripts and established processes for chat monitoring and handover to offline channels. Configuration centers on augmenting web first lead capture and customer response workflows for estate agency operations.
Spicerhaart Estate Agents Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Spicerhaart Estate Agents implemented Cisco Webex Meetings. The deployment embeds Cisco Webex Meetings on the company website to enable browser-based meeting initiation for customer engagements and virtual property viewings. This implementation sits in the Audio Video and Web Conferencing category and focuses on delivering real-time audiovisual sessions to support sales and branch operations. Architecturally the solution is surfaced through the corporate web front end, providing browser clients for scheduled and ad hoc meetings, screen sharing, and participant management, capabilities typical of Audio Video and Web Conferencing solutions. Operational scope centers on customer-facing teams and branch offices, with governance and process changes emphasizing appointment workflows, meeting access controls, and standardized scheduling procedures.
Spicerhaart Estate Agents CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Glassbox Legacy Glassbox SessionCam Customer Analytics CRM n/a 2017 2017
In 2017 Spicerhaart Estate Agents deployed Glassbox SessionCam on their website. Glassbox SessionCam is used as a Customer Analytics solution to capture behavioral data and session replays across the consumer facing haart.co.uk site. The implementation focuses on session replay, heatmaps, click and scroll analytics, form analytics and conversion funnel analysis to map digital customer journeys. The Glassbox SessionCam deployment was configured to capture full-session telemetry while applying field level masking to protect sensitive inputs, aligning data capture with standard web analytics and user experience instrumentation practices. Operational coverage centers on the corporate website and digital customer touch points, with the digital analytics and user experience teams using SessionCam data to triage usability issues and analyze conversion funnels. Governance was structured around role based access to session recordings and a cadence of funnel review by product and marketing stakeholders, establishing ongoing monitoring of site behavior without specified integrations or outcome claims.
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2019 2019
Real Estate CRM CRM 2020 2020
Spicerhaart Estate Agents PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2019 2019
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2015 2015
Spicerhaart Estate Agents IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Spicerhaart Estate Agents

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Spicerhaart Estate Agents Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Spicerhaart Estate Agents IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Spicerhaart Estate Agents digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Spicerhaart Estate Agents Technographics
Spicerhaart Estate Agents is a Construction and Real Estate organization based in United Kingdom, with around 470 employees and annual revenues of $51.0 million.
Spicerhaart Estate Agents operates a diverse technology stack with applications such as LiveChat, Cisco Webex Meetings and Glassbox SessionCam, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Customer Analytics.
Spicerhaart Estate Agents has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Cisco Systems and Glassbox.
Spicerhaart Estate Agents recently adopted applications including Cisco Webex Meetings in 2021, Force24 Marketing Automation in 2020 and Rex CRM in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Spicerhaart Estate Agents’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Spicerhaart Estate Agents’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Spicerhaart Estate Agents technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.