Spokane, 99260, WA,
United States
Spokane County Technographics
Spokane County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Spokane County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Spokane County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Spokane County has purchased the following applications: CivicEngage for Citizen Engagement in 2016, Microsoft Azure Monitor for Application Performance Management in 2018, Esri Arcgis for Geographic Information System in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Spokane County is running and its propensity to invest more and deepen its relationship with CivicPlus , Granicus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Spokane County revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Spokane County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Spokane County Tech Stack and Enterprise Applications
Spokane County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2016 | 2016 |
In 2016 Spokane County implemented CivicEngage on its public website with CivicPlus to establish a Citizen Engagement presence for county constituents. The deployment centralized public-facing content delivery and county communications through CivicEngage, positioning the application as the primary municipal engagement layer on the Spokane County site.
CivicEngage was configured to deliver common Citizen Engagement capabilities including content management for news and notices, event calendars, online forms and service request submission, subscription-based notifications, and public-facing information pages. Governance emphasized role-based editorial workflows and content approval patterns for county departments, combined with mobile-responsive templates and accessibility practices typical of government web platforms, to manage ongoing updates to the Spokane County site.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Spokane County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, Spokane County implemented Microsoft Azure Monitor to provide Application Performance Management for its public website. The deployment of Microsoft Azure Monitor focused on continuous telemetry collection from web assets, capturing metrics and site logs, and establishing alerting and dashboarding to surface availability and performance signals to IT operations.
Configuration work centered on instrumenting the county website for metric and log aggregation, configuring alert rules and visual dashboards, and aligning monitoring outputs with web operations and county IT workflows. Microsoft Azure Monitor was used as the central Application Performance Management tool to enable ongoing observability of the website, with monitoring scope explicitly limited to the county web presence and support processes handled by IT operations and web administration teams.
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Spokane County PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esri | Legacy | Esri Arcgis | Geographic Information System | PLM and Engineering | n/a | 2014 | 2014 |
In 2014 Spokane County implemented Esri Arcgis to provide web-based mapping and spatial content on its public website. Esri Arcgis operates as the county's Geographic Information System for delivering interactive maps and spatial layers to residents and internal users.
The deployment centers on web mapping capabilities, using the application to publish map services, configure basemap and layer symbology, and expose interactive viewers and embedded maps on the Spokane County website. Configuration work focused on enabling map-driven workflows such as parcel visualization, zoning overlays, and public-facing asset locators consistent with standard Geographic Information System functionality.
Operational coverage includes public-facing web portals hosted on the county site and internal access for county business functions, where Esri Arcgis supports planning, infrastructure management, and situational awareness use cases. The implementation emphasizes data-driven publishing workflows and content management for spatial datasets, with map services curated for both public consumption and departmental decision support.
Governance elements center on spatial data stewardship and published content controls to ensure map layers on the website remain authoritative and current, relying on established publication processes and role-based access for internal editors. The narrative reflects a focused, website-centric Geographic Information System deployment of Esri Arcgis supporting Spokane County government functions.
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Spokane County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Archive as a Service (AaaS) | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Spokane County CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Spokane County
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Spokane County Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||