Bethesda, 20814, MD,
United States
SpringHill Suites Technographics
SpringHill Suites Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SpringHill Suites and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 SpringHill Suites employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SpringHill Suites has purchased the following applications: M3 Accounting Core for ERP Financial in 2017, Adobe Launch for Tag Management in 2021, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SpringHill Suites is running and its propensity to invest more and deepen its relationship with M3 , Adobe Systems , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SpringHill Suites revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SpringHill Suites intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SpringHill Suites Tech Stack and Enterprise Applications
SpringHill Suites ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, SpringHill Suites implemented M3 Accounting Core as its primary ERP Financial application to support property-level accounting and billing workflows. The deployment emphasized M3 Accounting Core for core ledgers and transactional accounting at the hotel property level, aligning the application to everyday back office needs across operations.
Configuration centered on accounts payable invoice coding and processing, accounts receivable billing and dispute handling, and bank and billing reconciliation workflows. Team members were responsible for organizing, coding, and inputting invoices into M3 Accounting Core, and handling chargebacks and dispute resolution within the ERP Financial environment.
Operational integrations were aligned with property payroll and front office systems, specifically ADP for weekly payroll processing and FOSSE for front office interfaces, reflecting a coordinated property systems stack. Operational scope covered back office, front desk, market, and housekeeping functions at the hotel property level, with accounting tasks such as AR/AP and bank balancing executed from those areas.
Governance and process practices included role level training and procedural controls, staff training in M3, ADP Payroll, and FOSSE, and standardized processes for missed punch documentation, invoice coding, and weekly payroll submission through ADP. The configuration and runbook focus positioned M3 Accounting Core as the central ERP Financial system for property accounting and billing operations at SpringHill Suites.
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SpringHill Suites CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Launch | Tag Management | CRM | n/a | 2021 | 2021 |
In 2021, SpringHill Suites deployed Adobe Launch on their website to centralize client-side tag management. Adobe Launch is implemented as the Tag Management solution for the SpringHill Suites web property, providing a single control plane for tag delivery and runtime configuration.
The implementation emphasized Adobe Launch capabilities such as rule-based tag firing, data element mapping, environment publishing, and extension management. Teams configured data elements to capture page context and booking funnel signals, created rules to control tag execution across customer journeys, and used Launch environments to validate changes before production. Adobe Launch was also used to manage custom script injection and extension settings that govern third-party tag behavior.
Operational ownership for Adobe Launch resides with marketing and digital analytics teams, who use Launch to version, audit, and publish tag changes through development, staging, and production environments. Governance practices were structured around environment-based publishing workflows, a standardized tag taxonomy, and audit trails for change control, aligning Tag Management with SpringHill Suites web operations and analytics processes.
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SpringHill Suites IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, SpringHill Suites deployed Amazon EC2 to host their public website, implementing Application Hosting and Computing Services to deliver customer-facing web pages and booking interfaces. Amazon EC2 serves as the compute platform that runs web server processes and application stacks for the SpringHill Suites site, establishing the core compute layer for the corporate web presence.
Architecturally the implementation centers on Amazon EC2 compute instances with network segmentation and instance-level scaling patterns aligned to Application Hosting and Computing Services best practices. Configuration and operational focus are on instance sizing, AMI management, patching, monitoring, and lifecycle orchestration, with responsibility falling to web operations teams who manage hosting, capacity planning, and incident response for the SpringHill Suites website.
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SpringHill Suites
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Operations Manager | Manager | Finance | ||||
| General Manager NYC Times Square | Manager | Finance | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by SpringHill Suites Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-05 | SpringHill Suites | Evaluated | Chainlink Foundation | Chainlink Platform | Blockchain Platform | Blockchain |