Katunayake, 11450,
Sri Lanka
SriLankan Airlines Technographics
SriLankan Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SriLankan Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6693 SriLankan Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SriLankan Airlines has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, Moodle LMS for Learning and Development in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SriLankan Airlines is running and its propensity to invest more and deepen its relationship with Oracle , Moodle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SriLankan Airlines revenues, which have grown to $907.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SriLankan Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SriLankan Airlines Tech Stack and Enterprise Applications
SriLankan Airlines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, SriLankan Airlines implemented Oracle E-Business Suite as its ERP Financial system. The program was executed as an Oracle R12 implementation with an upgrade trajectory documented from R12.1.3 to R12.2.5, positioning the airline on the R12 release line for financial operations.
Oracle E-Business Suite was configured to deliver core financial functionality, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management and subledger accounting capabilities. Configuration work focused on period close orchestration, intercompany accounting flows and statutory reporting frameworks consistent with ERP Financial practice.
The R12.2.5 upgrade component introduced the R12 online patching model and application tier consolidation, requiring adoption of Oracle ADOP style patching and file system virtualization patterns typical of Oracle E-Business Suite R12.2. Implementation activities emphasized application tier and database compatibility testing, upgrade cutover sequencing and regression testing for financial interfaces and batch jobs.
Governance for the program was organized around phased cutovers and controlled change management, with structured test cycles, user acceptance testing in finance and accounting teams and a defined operational runbook for post-upgrade maintenance. Deployment scope centered on corporate finance and accounting operations, with process stabilization efforts to align workflows to Oracle E-Business Suite ERP Financial functionality.
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SriLankan Airlines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018 SriLankan Airlines implemented Moodle LMS on its corporate website for Learning and Development. The Moodle LMS deployment was surfaced through srilankan.com as the primary online learning platform for the airline. This placed the application within the company learning stack to manage structured training and certification content for employees and stakeholders.
The implementation used core Moodle LMS functional modules including course and curriculum management, user role and cohort administration, assessment and quiz engines, content authoring support, tracking and reporting, and certificate issuance workflows. Configuration emphasized modular course structures, enrollment and cohort workflows, automated assessment grading, and learning progress tracking consistent with Learning and Development requirements. The deployment retained Moodle LMS standard capability sets while aligning course taxonomy to airline training needs.
Operationally the platform is administered by the airline learning and development function and delivered via the corporate website, making access and content updates centrally managed through srilankan.com. Governance controls were established around course approval, role based access, and content maintenance to support compliance and currency of training material. The implementation scoped Moodle LMS for corporate training and operational staff learning, with the application name Moodle LMS clearly identified as the Learning and Development solution.
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SriLankan Airlines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, SriLankan Airlines implemented Microsoft 365 to provide Collaboration capabilities across the organization. The Microsoft 365 deployment provides cloud-hosted productivity and collaboration functionality, typically including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for real-time communication, and OneDrive for file sync and sharing. Microsoft 365 is explicitly referenced in SriLankan Airlines' public website source, indicating that Microsoft services are part of their digital footprint and are used in their web presence as well as internal collaboration.
Operationally the implementation supports core business functions such as corporate communications, crew and operations coordination, and administrative workflows, aligning the application with Collaboration use cases across departments. Architecture is centered on cloud service delivery, with the application name Microsoft 365 reflecting a suite approach to unify email, document collaboration, and team chat. Governance and detailed rollout information were not provided, so the narrative emphasizes the structural role of Microsoft 365 in supporting Collaboration at SriLankan Airlines.
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SriLankan Airlines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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SriLankan Airlines SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Demand Forecasting and Planning | SCM |
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2025 | 2025 |
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SriLankan Airlines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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SriLankan Airlines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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SriLankan Airlines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SriLankan Airlines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SriLankan Airlines
Apps Being Evaluated by SriLankan Airlines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-19 | SriLankan Airlines | Evaluated | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | HCM |