SrinSoft
11 Broadway, Suite 332 World Trade Center Submarket,
New York, 10004, NY,
United States
New York, 10004, NY,
United States
1 332-255-6223
Professional Services
SrinSoft Technographics
SrinSoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SrinSoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 SrinSoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
SrinSoft has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020, Zoominfo Platform for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SrinSoft is running and its propensity to invest more and deepen its relationship with Drift , Microsoft , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SrinSoft revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SrinSoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SrinSoft Tech Stack and Enterprise Applications
SrinSoft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, SrinSoft deployed Drift AI Chatbot on its public website. The deployment is a Chatbots and Conversational AI implementation aimed at customer engagement and inbound lead handling for the Professional Services firm.
SrinSoft configured Drift AI Chatbot with conversational playbooks, FAQ automation, and guided qualification flows, leveraging the application’s natural language capabilities to surface buyer intent and route conversations. Drift AI Chatbot handles initial qualification, schedules meetings when available, and escalates complex requests to human agents, supporting standardized response templates and session context retention. The configuration emphasizes conversation orchestration and automated qualification as core functional modules.
The chatbot is embedded as a web widget on the SrinSoft site and operates as the primary front-line channel for Sales and Marketing inbound workflows. Captured contact information and conversation transcripts are routed into SrinSoft’s lead management and sales handoff processes, creating an automated path from digital inquiry to human follow up. Operational governance is managed through centralized content and script updates controlled by marketing and sales operations to iterate conversational flows and maintain response consistency.
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SrinSoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, SrinSoft implemented Microsoft 365 to strengthen Collaboration across the organization. SrinSoft Microsoft 365 Collaboration supports internal communication, client delivery workflows, and productivity for its professional services teams.
The Microsoft 365 deployment is structured as a cloud tenant using Microsoft 365 core services, with configuration centered on Exchange Online for corporate email, Microsoft Teams for synchronous collaboration, SharePoint Online and OneDrive for document management, and Office applications for everyday productivity. Configuration work emphasized centralized mailboxes, Teams workspaces aligned to project teams, and SharePoint document libraries to manage project artifacts and knowledge.
Operational coverage spans service delivery, sales, and administrative functions and extends to the company website for contact and communication workflows, reflecting that SrinSoft is using Microsoft 365 on their website. Governance and operational controls are centered on tenant administration and identity management via Azure Active Directory, role based access controls, and collaboration lifecycle processes appropriate for a 400 person professional services firm.
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SrinSoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021, SrinSoft deployed Zoominfo Platform on their website to support Account Based Marketing. The Zoominfo Platform is used to instrument website-based prospect discovery and account targeting for the companys marketing and sales teams.
Implementation emphasized core Account Based Marketing capabilities within the Zoominfo Platform, including contact and account data enrichment, firmographic segmentation, intent-aligned prospect identification, and list building for targeted outreach. Configuration prioritized web form enrichment and anonymous-to-known account conversion workflows to feed named account lists for campaign orchestration.
Operational ownership is centered in marketing and demand generation with sales enabled to consume enriched profiles for account-based outreach. Governance focused on data quality controls and consistent segmentation rules to standardize account selection and targeting across ABM activity, and the initial rollout scope was confined to the corporate website channel.
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CRM, Sales Engagement | CRM |
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2018 | 2018 |
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SrinSoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SrinSoft
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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President/CEO | CXO | Finance | |
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Senior Manager - Business Development | Manager | Sales | |
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Business Development Manager | Manager | Sales | |
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Apps Being Evaluated by SrinSoft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SrinSoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SrinSoft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SrinSoft Technographics
SrinSoft is a Professional Services organization based in United States,
with around 400 employees and annual revenues of $61.0 million.
SrinSoft operates a diverse technology stack with applications such as
Drift AI Chatbot, Microsoft 365 and Zoominfo Platform,
covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
SrinSoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Microsoft and Zoominfo.
SrinSoft recently adopted applications including
Zoominfo Platform in 2021, Microsoft 365 in 2020 and GoDaddy in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SrinSoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SrinSoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SrinSoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.