SSC Service Solutions Company
1845 Midpark Road Suite 201,
Knoxville, 37921, TN,
United States
Knoxville, 37921, TN,
United States
1 865-673-4368
Professional Services
SSC Service Solutions Company Technographics
SSC Service Solutions Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SSC Service Solutions Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9200 SSC Service Solutions Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SSC Service Solutions Company has purchased the following applications: SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2012, WooCommerce for eCommerce in 2021, Hubspot CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SSC Service Solutions Company is running and its propensity to invest more and deepen its relationship with SAP , Automattic , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SSC Service Solutions Company revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SSC Service Solutions Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SSC Service Solutions Company Tech Stack and Enterprise Applications
SSC Service Solutions Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012 SSC Service Solutions Company implemented SAP SuccessFactors Recruiting Management as their Recruiting,Applicant Tracking System and deployed the application as the primary applicant tracking capability on their public career site. The deployment centers on corporate talent acquisition and HR teams, supporting requisition intake, candidate application capture from the career site, and end to end applicant lifecycle tracking for hires across the United States operations.
The implementation configures core SAP SuccessFactors Recruiting modules typical of an ATS, including job requisition management, candidate profile and resume intake, configurable applicant workflows, interview scheduling orchestration, and offer management. The SAP SuccessFactors Recruiting Management instance is instrumented to surface candidate status and workflow stages to recruiters and hiring managers, and to manage role based access for HR and hiring stakeholders.
Operationally the solution is integrated with the company career portal to enable direct application routing into SAP SuccessFactors Recruiting,Applicant Tracking System and to centralize candidate data within the Recruiting Management environment. Governance is established around requisition approvals, hiring manager collaboration, and recruiter workflow handoffs, with the HR talent acquisition function owning configuration and operational processes.
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SSC Service Solutions Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, SSC Service Solutions Company deployed WooCommerce from Automattic on its public website to introduce structured eCommerce capability. The implementation uses WooCommerce as the primary eCommerce platform embedded in the company website, aligning online product presentation and transactional flows with SSC Service Solutions Company digital channels.
The deployment configures core WooCommerce functional modules including product catalog management, shopping cart and checkout orchestration, payment gateway support, tax and shipping rule configuration, and order management workflows. Configuration work focused on site-level plugin settings, catalog taxonomy and SKU mapping, and checkout flow customization to support online ordering and customer facing commerce operations.
Operationally the WooCommerce installation is managed alongside the site content stack, with commerce administration handled through the website administration interface, and governance centered on plugin lifecycle management, store settings controls, and change control for checkout and pricing rules. The rollout impacted digital commerce, marketing and customer service functions by centralizing online ordering on the website, and positioned WooCommerce as the eCommerce backbone for SSC Service Solutions Company.
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SSC Service Solutions Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, SSC Service Solutions Company implemented Hubspot CRM. The implementation positioned Hubspot CRM as the primary cloud CRM for customer engagement and inbound lead capture, with HubSpot components and tracking deployed on their corporate website sscserv.com, supporting corporate sales and marketing intake.
Configuration emphasized contact and company record standardization, web form lead capture, lifecycle stage tracking, sales pipeline management, and ticket workflows consistent with CRM functional patterns. Marketing automation and email sequence capabilities were activated to automate lead qualification and route inbound website inquiries into defined sales and service queues.
Technical architecture used Hubspot CRM as a cloud SaaS instance with embedded forms and tracking code on the public site to capture behavioral data and inbound contacts. Captured records and interaction signals were consolidated in Hubspot CRM to provide shared visibility across marketing, sales, and customer service teams.
Governance focused on centralized contact stewardship, role based access controls inside Hubspot CRM, and formalized lead routing rules to govern handoffs from marketing to sales and to structure ticket escalation for service teams. Operational changes included standardized qualification criteria and documented workflows to align cross functional teams around the single CRM instance.
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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SSC Service Solutions Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SSC Service Solutions Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SSC Service Solutions Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SSC Service Solutions Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SSC Service Solutions Company digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD SSC Service Solutions Company Technographics
SSC Service Solutions Company is a Professional Services organization based in United States,
with around 9200 employees and annual revenues of $1.00 billion.
SSC Service Solutions Company operates a diverse technology stack with applications such as
SAP SuccessFactors Recruiting, WooCommerce and Hubspot CRM,
covering areas like Recruiting, Applicant Tracking System, eCommerce and CRM.
SSC Service Solutions Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Automattic and HubSpot.
SSC Service Solutions Company recently adopted applications including
WooCommerce in 2021, Hubspot Marketing Automation in 2021 and Automattic Jetpack CRM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SSC Service Solutions Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SSC Service Solutions Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SSC Service Solutions Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.