Rochester, 14621-3065, NY,
United States
St Anns of Greater Rochester Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by St Anns of Greater Rochester and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21 St Anns of Greater Rochester employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St Anns of Greater Rochester has purchased the following applications: Caremerge for Electronic Health Record in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St Anns of Greater Rochester is running and its propensity to invest more and deepen its relationship with Caremerge , TeamSupport , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St Anns of Greater Rochester revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St Anns of Greater Rochester intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Caremerge | Legacy | Caremerge | Electronic Health Record | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, St Anns of Greater Rochester implemented Caremerge. St Anns uses Caremerge on their website as its Electronic Health Record to provide web-embedded access for staff and family caregivers. The deployment is scoped to a small community provider context with 21 employees and is oriented toward resident engagement and frontline care coordination rather than enterprise-scale integrations. Caremerge is explicitly present on the organization website, indicating a hosted portal model for resident and family access.
The Caremerge configuration appears centered on core Electronic Health Record capabilities common to senior care settings, including resident portal access, secure messaging for care coordination, scheduling and visit documentation workflows, and care plan visibility. Operational coverage is focused on community site staff and family stakeholders through the website embedded experience, with governance emphasis on communication workflows and staff onboarding to the Caremerge portal. The narrative centers on system architecture as a web-hosted EHR instance embedded in the organization site, aligning application, category, and business function as St Anns of Greater Rochester Caremerge Electronic Health Record.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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