Sankt Gallen, 9001,
Switzerland
St.Galler Kantonalbank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by St.Galler Kantonalbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1319 St.Galler Kantonalbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St.Galler Kantonalbank has purchased the following applications: Abacus Time Recording for Absence and Leave Management, Time and Attendance in 2022, CREALOGIX Conversational AI for Chatbots and Conversational AI in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St.Galler Kantonalbank is running and its propensity to invest more and deepen its relationship with Abacus Research , CREALOGIX , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St.Galler Kantonalbank revenues, which have grown to $569.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St.Galler Kantonalbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Abacus Research | Legacy | Abacus Time Recording | Absence and Leave Management, Time and Attendance | HCM | LEHMANN+PARTNER Informatik Switzerland | 2022 | 2022 |
In 2022, St.Galler Kantonalbank implemented Abacus Time Recording. The implementation consolidated HR time and absence processes under the Apps Category .
Abacus Time Recording deployment combined AbaClock terminal hardware and the MyAbacus time entry interface, using badge based AbaClock terminals to capture time and absence events and feeding records into Abacus payroll. LEHMANN+PARTNER Informatik Switzerland led the implementation, removing multiple point solutions to unify time capture, scheduling and absence workflows.
The rollout covered HR and time and attendance operations in Switzerland, with integration configured for direct payroll posting into Abacus payroll. The project and testimonial were published by Abacus in July 2022, and the bank reported measurable reductions in manual payroll work as a result of the consolidation and payroll integration.
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Applicant Tracking System | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2021 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CREALOGIX | Legacy | CREALOGIX Conversational AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2021 |
In 2020 St.Galler Kantonalbank implemented CREALOGIX Conversational AI as part of a renewed long-term strategic digital banking partnership with CREALOGIX to modernise its digital and mobile banking front end. The CREALOGIX Conversational AI deployment targeted Switzerland-region customer-service and CRM use cases and was explicitly positioned to strengthen customer-facing channels and digital services, aligning the application to the bank’s digital banking program. Chatbots and Conversational AI is the stated Apps Category for this rollout, reflecting focus on conversational interfaces and customer engagement automation.
The implementation centered on conversational interfaces with natural language understanding, session orchestration, and escalation paths to human agents, configured to operate alongside the bank’s digital and mobile banking front end and CRM workflows. Functional modules inferred from the category alignment include intent classification, dialogue management, channel orchestration across web and mobile, and integration touchpoints for customer service routing and CRM case creation. Governance was managed through the strategic vendor partnership with CREALOGIX, using the joint program to control rollout sequencing across customer-facing channels and to maintain platform configuration and change management. CREALOGIX reported platform outcomes for the engagement, as noted by the vendor, without vendor-provided operational metrics in the source.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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