Baton Rouge, 70808, LA,
United States
St. James Place: Baton Rouge Retirement and Senior Living Technographics
St. James Place: Baton Rouge Retirement and Senior Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. James Place: Baton Rouge Retirement and Senior Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 St. James Place: Baton Rouge Retirement and Senior Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. James Place: Baton Rouge Retirement and Senior Living has purchased the following applications: Avalon Custom ERP for ERP Financial in 2011, Hyrell Applicant Tracking System for Applicant Tracking System in 2020, CallRail Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. James Place: Baton Rouge Retirement and Senior Living is running and its propensity to invest more and deepen its relationship with Avalon Software Services , Hyrell , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. James Place: Baton Rouge Retirement and Senior Living revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. James Place: Baton Rouge Retirement and Senior Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. James Place: Baton Rouge Retirement and Senior Living Tech Stack and Enterprise Applications
St. James Place: Baton Rouge Retirement and Senior Living ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avalon Software Services | Legacy | Avalon Custom ERP | ERP Financial | ERP | n/a | 2011 | 2012 |
In 2011, St. James Place in Baton Rouge implemented Avalon Custom ERP to support ERP Financial processes for its senior-living operations in the United States. The Avalon Custom ERP deployment, delivered by Avalon Software Services, was scoped to centralize core finance operations for a 150-employee retirement and senior living organization and to provide an application platform aligned with its back-office accounting requirements.
Configuration emphasis for Avalon Custom ERP centered on core financials and procure-to-pay capabilities consistent with the ERP Financial category, with functional workflows geared toward month-end close and payment processing automation. Operational coverage targeted finance and accounting business functions across the facility, including general ledger configuration, accounts payable processing, vendor payment workflows, and procure-to-pay transaction orchestration within the Avalon Custom ERP environment.
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St. James Place: Baton Rouge Retirement and Senior Living HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyrell | Legacy | Hyrell Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, St. James Place: Baton Rouge Retirement and Senior Living implemented Hyrell Applicant Tracking System, an Applicant Tracking System, on its public website to centralize applicant intake for its Baton Rouge retirement and senior living operations. The web-embedded deployment focuses on career site functionality and online application capture to support hiring across the organization.
Hyrell Applicant Tracking System is used to publish job postings, capture candidate applications, maintain a centralized candidate database, and manage applicant workflows including screening and communications between recruiters and hiring managers. Configuration is proportionate to a 150 employee organization, emphasizing customized application forms, role-level posting controls, and consolidated applicant records.
Operational scope includes the HR function and hiring managers across care services and administration within the United States site, with the Hyrell Applicant Tracking System serving as the primary intake and tracking layer. Governance work centered on standardizing application intake, centralizing candidate visibility for hiring stakeholders, and enforcing role-based access and workflow ownership through the Hyrell Applicant Tracking System embedded on the website.
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St. James Place: Baton Rouge Retirement and Senior Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, St. James Place: Baton Rouge Retirement and Senior Living implemented CallRail Call Tracking. The deployment uses Call Tracking and Recording to capture inbound phone leads originating from the organization website and to centralize telephone contact attribution for marketing and admissions channels.
CallRail Call Tracking was configured to instrument web contact points, including click-to-call links and landing pages, employing dynamic number insertion and session-level tracking to associate calls with web sessions. Functional capabilities implemented include call attribution, call recording, call analytics, and collection of call-level metadata to support marketing attribution and front desk call handling workflows. The implementation is delivered via embedded CallRail tracking snippets on site pages that preserve existing telephone routing while surfacing caller context to internal staff.
Operational coverage is focused on the Baton Rouge retirement community website, impacting marketing, admissions, and front desk operations responsible for inbound inquiries. Governance emphasis is on access controls and retention of recordings and call logs, and on operationalizing call data into admissions follow up and frontline response procedures.
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IT Decision Makers and Key Stakeholders at St. James Place: Baton Rouge Retirement and Senior Living
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Apps Being Evaluated by St. James Place: Baton Rouge Retirement and Senior Living Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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