Collinsville, 62234, IL,
United States
St John'S Community Care Technographics
St John'S Community Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St John'S Community Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 St John'S Community Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St John'S Community Care has purchased the following applications: Call Tracker Platform for Call Tracking and Recording in 2021, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St John'S Community Care is running and its propensity to invest more and deepen its relationship with Call Tracker , SofterWare , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St John'S Community Care revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St John'S Community Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St John'S Community Care Tech Stack and Enterprise Applications
St John'S Community Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Call Tracker | Legacy | Call Tracker Platform | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, St John'S Community Care deployed Call Tracker Platform on its website to deliver Call Tracking and Recording capabilities for inbound patient communications. The Call Tracker Platform is embedded on the site and configured to capture caller attribution and audio for calls originating from web sessions, aligning the application with web-driven contact capture workflows common in the category.
Configuration focused on standard Call Tracking and Recording functionality, including web-embedded tracking script, dynamic number insertion for session-level attribution, and call recording for quality and audit purposes. Call handling configuration was provisioned to support click-to-call and routed inbound phone flows, with administrative controls for recording enablement, consent capture, and retention settings aligned to organization policies.
Operational coverage is limited to the organization’s primary website in the United States, supporting front-office functions such as patient intake, appointment scheduling, and inbound triage. Deployment architecture reflects a lightweight, SaaS-style footprint appropriate for a 15 employee provider, with the Call Tracker Platform instrumented directly on web pages rather than as an on-premise telephony stack.
Governance and rollout were implemented at small organization scale, with a narrow administrative user set managing tracking numbers, recording settings, and access to call logs, and frontline phone staff using the recorded sessions for day-to-day call handling. The implementation emphasizes web-to-voice attribution and operational visibility into inbound website-driven calls, with governance practices scoped to the organization’s staffing and operational model.
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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St John'S Community Care AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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St John'S Community Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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St John'S Community Care eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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St John'S Community Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at St John'S Community Care
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by St John'S Community Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||