StackAdapt
StackAdapt 200 Bay Street, South Tower Unit # 2103,
Toronto, M5J 2J1, ON,
Canada
Toronto, M5J 2J1, ON,
Canada
1 437-269-4461
Professional Services
StackAdapt Technographics
StackAdapt Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by StackAdapt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 StackAdapt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that StackAdapt has purchased the following applications: YayPay by Quadient for AR Automation in 2019, TeamSupport SnapEngage for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems StackAdapt is running and its propensity to invest more and deepen its relationship with Quadient , Sage , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing StackAdapt revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for StackAdapt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
StackAdapt Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | YayPay by Quadient | AR Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, StackAdapt implemented YayPay by Quadient as an AR Automation solution to modernize accounts receivable operations. YayPay by Quadient delivered a customer-facing self service portal that provided access to current and past invoices, balance due updates and payment history, and enabled customers to communicate and pay directly through the portal.
Functional capabilities implemented included invoice presentment and archival, automated balance visibility, portal-based payment handling and embedded customer communication workflows. These modules centralized transaction and payment data and reduced manual posting and inquiry handling for accounts receivable and collections teams.
Operational scope covered accounts receivable, collections and customer support, giving the AR team a single, instantly accessible view of customer information. The deployment shifted routine inquiry resolution to customers via the portal, allowing AR staff to concentrate on collections strategy and exception management.
Reported outcomes from the implementation include increased on time payments, strengthened cash flow, reduced time spent on low value manual tasks and an improved AR team experience. Customers gained the ability to run their business and pay on their own time, which also improved the overall customer experience.
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ERP Financial | ERP Financial Management |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, StackAdapt implemented TeamSupport SnapEngage on its public website. TeamSupport SnapEngage is deployed as a Chatbots and Conversational AI solution to provide browser‑based visitor engagement, automated conversational routing, and live agent handoff for web traffic.
StackAdapt uses TeamSupport SnapEngage as a Chatbots and Conversational AI tool for customer support and sales engagement on its website. The implementation centers on an embedded chat widget, automated response flows and intent detection, canned responses and agent transfer logic, and session transcript capture to support conversational continuity.
Operationally the deployment covers customer support, client success, and sales enablement workflows on the corporate website, with configuration focused on chat routing rules, escalation and handoff procedures, and transcript retention for support operations. The architecture is oriented around web integration and in‑browser interaction, with governance driven by support workflow configuration and operational ownership within customer-facing teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 StackAdapt implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform to provide corporate email, calendaring, and document collaboration across the organization. The deployment leverages Google Workspace as a cloud native, Google managed multitenant SaaS environment, positioning Google Workspace (Formerly Google G-Suite) for enterprise productivity and internal communications.
Configuration centers on standard Google Workspace Collaboration capabilities, including Gmail, Google Calendar, Google Drive, Docs, Sheets, Slides, Meet, and Google Groups, with administrative controls surfaced through the Google Admin console. The implementation includes tenant organization structures and policy controls consistent with Collaboration usage, and leverages native platform features for account provisioning, access control, and device management.
Operationally the Google Workspace instance is used to orchestrate document workflows, shared file storage, and synchronous and asynchronous collaboration across internal teams, with identity and access governance administered through the workspace console. Rollout and governance practices are managed via role based admin delegation and organizational unit settings to enforce policy, retention and sharing controls within the Collaboration environment.
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at StackAdapt
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by StackAdapt Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from StackAdapt IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the StackAdapt digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD StackAdapt Technographics
StackAdapt is a Professional Services organization based in Canada,
with around 1200 employees and annual revenues of $150.0 million.
StackAdapt operates a diverse technology stack with applications such as
YayPay by Quadient, TeamSupport SnapEngage and Google Workspace (Formerly Google G-Suite),
covering areas like AR Automation, Chatbots and Conversational AI and Collaboration.
StackAdapt has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Quadient, TeamSupport and Google.
StackAdapt recently adopted applications including
Sage Intacct in 2024, Swimm in 2024 and Zoominfo Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of StackAdapt’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates StackAdapt’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete StackAdapt technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.