AI Buyer Insights:

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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

Stadsbank Oost Nederland
Location
Spelbergsweg 35 37,
Enschede, 7512 DX,
Netherlands
Website
https://www.stadsbankoostnederland.nl/
Phone
31 88 766-3666
Artw industry
Banking and Financial Services
Employee
Revenue

Stadsbank Oost Nederland Technographics

Stadsbank Oost Nederland Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Stadsbank Oost Nederland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Stadsbank Oost Nederland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Stadsbank Oost Nederland has purchased the following applications: Crisp for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017, Content Guru Storm CONTACT for Call Center in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Stadsbank Oost Nederland is running and its propensity to invest more and deepen its relationship with Crisp IM , Microsoft , Content Guru or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Stadsbank Oost Nederland revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stadsbank Oost Nederland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Stadsbank Oost Nederland Tech Stack and Enterprise Applications

Stadsbank Oost Nederland AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crisp IM Legacy Crisp Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Stadsbank Oost Nederland implemented Crisp, deploying the Crisp web chat interface across its public website to capture digital inquiries and support client intake. Crisp is a Chatbots and Conversational AI application configured to present contextual messaging to site visitors and to automate first‑contact conversational workflows. The implementation ties Stadsbank Oost Nederland, Crisp, Chatbots and Conversational AI to customer service and client intake functions. Configuration centered on an embedded website chat widget, automated response templates, conversational routing to human agents, session transcripts, and a unified messaging inbox to centralize customer interactions. Operational ownership was maintained by internal customer service teams who manage admin settings, canned replies, and escalation rules, with a phased rollout across public site pages to align with existing intake processes.
Stadsbank Oost Nederland Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Stadsbank Oost Nederland implemented Microsoft 365 as its Collaboration platform. The organization’s website source references Microsoft 365, indicating an active cloud-hosted Microsoft 365 tenant that is surfaced in web assets. The Stadsbank Oost Nederland Microsoft 365 Collaboration environment supports internal communications and document management business functions across the bank. Deployment reflects a centrally administered Microsoft 365 tenant model providing identity-driven access, email and calendaring, file storage and document management, and synchronous team collaboration. Functional capabilities associated with Microsoft 365 for Collaboration commonly include Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams, which together enable content workflows and unified communication across departments. Governance for the Collaboration environment is structured around centralized tenant administration and role based access controls, aligning security and compliance controls with operational workflows.
Stadsbank Oost Nederland CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Guru Legacy Content Guru Storm CONTACT Call Center CRM n/a 2016 2017
In 2016, Stadsbank Oost Nederland deployed Content Guru Storm CONTACT as a cloud contact center solution to stabilize and scale its Call Center operations. The deployment targeted rising interaction volumes across debt management and customer service for 22 municipalities serving a population of over 950,000, using Content Guru’s storm technology which was already live in the cloud to accelerate configuration and meet a stringent go-live deadline. The implementation configured Content Guru Storm CONTACT to provide core Call Center capabilities including elastic capacity to absorb peaks in demand, interaction routing and queue management, and centralized multichannel handling to connect clients to information more quickly and efficiently. Configuration emphasized rapid provisioning and operational expenditure costing, aligning the solution with a not-for-profit financing model while enabling scaled agent concurrency and peak traffic orchestration. Operational ownership covered front-line customer service and debt management functions across Stadsbank Oost Nederland’s service territory, consolidating contact handling into a single cloud-hosted environment. Governance focused on service continuity and throughput during demand spikes, and the chosen Opex model explicitly supported improved service quality and scalability without additional capital expenditure, allowing the organization to maintain a consistent customer experience under higher contact volumes.
Stadsbank Oost Nederland ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Stadsbank Oost Nederland IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Stadsbank Oost Nederland

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Stadsbank Oost Nederland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Stadsbank Oost Nederland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Stadsbank Oost Nederland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Stadsbank Oost Nederland Technographics
Stadsbank Oost Nederland is a Banking and Financial Services organization based in Netherlands, with around 180 employees and annual revenues of $20.0 million.
Stadsbank Oost Nederland operates a diverse technology stack with applications such as Crisp, Microsoft 365 and Content Guru Storm CONTACT, covering areas like Chatbots and Conversational AI, Collaboration and Call Center.
Stadsbank Oost Nederland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Crisp IM, Microsoft and Content Guru.
Stadsbank Oost Nederland recently adopted applications including Crisp in 2020, TOPdesk in 2020 and Microsoft 365 in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Stadsbank Oost Nederland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Stadsbank Oost Nederland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Stadsbank Oost Nederland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.