Perth, 6155, WA,
Australia
Star Family Medical Technographics
Star Family Medical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Star Family Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Star Family Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Star Family Medical has purchased the following applications: Deputy Scheduling for Workforce Scheduling in 2017, Cliniko for Medical Practice Management in 2017, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Star Family Medical is running and its propensity to invest more and deepen its relationship with Deputy , Cliniko , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Star Family Medical revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Star Family Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Star Family Medical Tech Stack and Enterprise Applications
Star Family Medical HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deputy | Legacy | Deputy Scheduling | Workforce Scheduling | HCM | n/a | 2017 | 2017 |
In 2017, Star Family Medical implemented Deputy Scheduling, deploying Workforce Scheduling to manage clinic rostering and frontline shift planning. The deployment targeted the South Street GP Canning Vale site in Canning Vale WA and covered scheduling for clinical and administrative staff at a roughly 20 person practice.
Configuration concentrated on core Workforce Scheduling capabilities, including shift rostering, roster templates, time and attendance capture, leave and availability management, and shift swap approval workflows. Deputy Scheduling was configured to support reception and management workflows with template driven rosters, published schedules, and manager approval gates for last minute changes. Automation of recurring clinic shift patterns and published handover times were included in the configuration.
Operational notes indicate frontline reception and management personnel demonstrate working knowledge of Cliniko, Deputy Scheduling, and Clinic to Cloud apps, which shows Deputy Scheduling was used alongside Cliniko and Clinic to Cloud for appointment to roster coordination and front office task alignment. System use concentrated on reception cover, appointment overlap handling, clinician on call scheduling, and administrative shift coverage. The configuration aligns Deputy Scheduling with healthcare rostering terminology such as shifts, availability, time capture, and swap approvals.
Governance emphasized reception and clinic management control over roster changes, with defined approval workflows for shift changes and manager sign off for leave. Staff training stressed proficiency in Deputy Scheduling together with Cliniko and Clinic to Cloud workflows to support coordinated scheduling and front desk operations.
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Star Family Medical ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cliniko | Legacy | Cliniko | Medical Practice Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Star Family Medical implemented Cliniko, a Medical Practice Management application to support clinic operations at its Canning Vale GP site in Western Australia. The deployment centralized appointment scheduling, patient records, front-desk workflows and basic billing functions for a small practice of approximately 20 employees.
Configuration concentrated on appointment and online booking workflows, patient demographic and clinical note capture, invoicing and payments, and role based user access for receptionists and clinicians. Staff references indicate operational use of Cliniko alongside Deputy and Clinic to Cloud applications, with reception and management personnel skilled in multi-tasking telephone triage, scheduling and cross-application workflow execution. Cliniko was set up to support high quality reception duties and time efficient front-desk processing typical of primary care delivery.
Governance and rollout emphasized standardized reception and appointment processes, user permission controls, and staff training to align operational behaviors with the system. The implementation focused on practice level process orchestration and administrative controls rather than enterprise scale integration, consistent with the clinic size and scope.
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Star Family Medical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Star Family Medical implemented Microsoft 365 to deliver Collaboration capabilities for its small Australian clinical practice. The Microsoft 365 deployment provided core collaboration services, including Exchange Online email, Microsoft Teams for messaging and meetings, OneDrive for Business for individual file storage, SharePoint Online for shared documents and intranet content, and Office desktop and web apps to support clinical scheduling, patient correspondence, and administrative workflows.
Microsoft 365 is surfaced on the Star Family Medical website as part of its externally visible IT footprint, and the deployment follows a tenant-based cloud architecture managed through the Microsoft 365 admin center. Operational scope is proportional to a 20 person organization in Australia, with user provisioning, role-based access control, and basic information governance configured to align collaboration and back-office functions. This implementation is categorized under Collaboration and positions Microsoft 365 as the primary platform for clinical and administrative collaboration at Star Family Medical.
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Star Family Medical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Star Family Medical
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Star Family Medical Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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